Anis P.
Absolute scammers
Absolute scammers. How or why are they getting so many positive reviews is beyond me. Be warned. As a UX/UI Designer they are tricking people into buying more, subscribing to repeated orders, and making cancellations very difficult. This is Amazon type of business model. Don’t bother responding to this and pretending you don’t know what you are doing. You know EXACTLY what UX you have built. This is not the behavior of a company that is confident in their product. Shame on you
Response from Froya OrganicsSep 21, 2026
Hei Anis, It is important to clarify that opting in and out from our subscriptions could be done easily with the toggle that's above the add to cart button on the product's page, and are intended to make using our products a hassle-free experience complemented with some extra perks that we break down at detail on our website. And most importantly, we send reminders from [email protected] before the next recurring order ships in case that there's a change of mind. We also have self-service options available in the Customer's portal. We'd truly appreciate the opportunity to learn more about your experience. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available for assistance at [email protected]. Kind regards, Frøya Organics