Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsDec 5, 2025

Hi Gabriela, Thank you for taking the time to share your thoughts with us. We appreciate all feedback, as it helps us improve our offerings and customer experience. We understand your concerns regarding the lack of product reviews and would like to encourage you to try our products firsthand. Many of our customers have experienced significant benefits from using them over time, and we believe that personal experience is the best way to evaluate their effectiveness. If you have any specific questions about our products or need recommendations based on your needs, please feel free to reach out. We are here to assist you and ensure that you have a positive experience with Frøya Organics.

Response from Froya OrganicsDec 5, 2025

Dear Teri, Thank you for reaching out and sharing your concerns with us. We sincerely apologize for any confusion and frustration you have experienced regarding your orders and the subscription. We want to assure you that your second order was indeed cancelled and refunded on November 11 by our team. Additionally, your subscription was cancelled as well. We understand how important it is to have clarity regarding your orders, and we appreciate your patience as we resolved this matter. Please note that selecting the lower price option during checkout does create a subscription, which can sometimes lead to misunderstandings. We strive to make this process as clear as possible, and we appreciate your feedback as it helps us improve our customer experience.

Response from Froya OrganicsMar 21, 2026

Hei Rachel! Glad we caught that in time and got it sorted for you. We know how stressful wrong-address situations can be, so happy the team could help. Thanks for the review! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 21, 2026

Heather, this put a huge smile on our faces!! So happy you've been loving the mature skin system for months and that it keeps delivering. And "easy peasy" is exactly how we want every support experience to feel. Thank you for being such a loyal customer and for shouting us out like this. Means the world! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 21, 2026

Hey Theresa! Super helpful and quick is what we're all about. Thanks for the kind words, really appreciate it! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 21, 2026

Thank you, Rosy! Clear communication is something we really focus on, so glad it showed. We're always here if you need anything else! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 21, 2026

Hei Nadine! Glad we could get your subscription sorted out quickly. No one wants to deal with those kinds of issues for long, so happy the team was on it. Thanks for sharing this!! All the best, Tobias @ Frøya

Response from Froya OrganicsMar 21, 2026

Hey Cynthia! That's so great to hear. Super product plus great service is the combo we work hard to deliver every day. Thank you for the review 🔥 All the best, Tobias @ Frøya