Jennifer S.
I bought the Complete System for Mature…
I bought the Complete System for Mature Skin. I'm over 60 now and just wanted to reduce the fine lines and age spots starting on my face. But otherwise my skin was fine. After using the products as described for 2 weeks my cheeks and nose got a red rash. I've never had bad skin, not even in my teens, and this was bad. I stopped using and went back to my regular face oils and within a week my skin is healed. I went to request the money back guarantee and it wouldn't let me. I believed it to be another total scam. But they reached out to me and made it right. So, even though it didn't work for me, I believe it's a trustworthy company and look forward to trying other products they come out with in the future.
Response from Froya OrganicsJun 23, 2026
Hi Jennifer, I'm so sorry to hear that you experienced a skin reaction. While our products are made with natural ingredients, every skin type is unique, and sometimes sensitivities can occur. Please don't worry, we absolutely honor our 60-day money-back guarantee. Could you please email us at [email protected] and ask to speak with the manager? I'll personally help make sure your refund request is reviewed and processed properly. We're here to help, and I look forward to resolving this for you. Warm regards, Frøya Organics