Lisa J.
Customer service are excellent
Customer service are excellent. I had an issue with wanting to pause a subscription for a while - they got back to me in less than 24 hours so my credit card won't get charged. I'll be back in due course as I really liked using the products. From my experience since the start, they are an efficient, caring and genuine company.
Response from Froya OrganicsJul 17, 2026
Lisa, thank you so much! Glad we got back to you in under 24 hours to pause your subscription before that charge went through. Efficient, caring, and genuine is exactly what we aim for, so this means a lot. Looking forward to having you back! All the best, Tobias @ Frøya



