Harris, Sarah J.
Fab product
Fab product Good customer service
Response from Froya OrganicsSep 17, 2026
Hi Sarah! Thank you so much, glad you're loving the product and that customer service was good too!! All the best, Tobias @ Frøya

Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Froya Organics (froyaorganics.com) has 10,474 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Harris, Sarah J.
Fab product Good customer service
Response from Froya OrganicsSep 17, 2026
Hi Sarah! Thank you so much, glad you're loving the product and that customer service was good too!! All the best, Tobias @ Frøya
Jamie J.
Great customer service!
Response from Froya OrganicsSep 17, 2026
Hi Jamie! Thanks so much, glad the service lived up to that!! All the best, Tobias @ Frøya
Jenny M.
love it, I love the fresh smell
Response from Froya OrganicsSep 17, 2026
Hi Jenny! So glad you're loving it, that fresh smell is one of our favorite parts too!! All the best, Tobias @ Frøya
RIKKE JUUL O.
jeg har købt en gang. men uden at vide det købt subscribtion så de trækker et beløb hver måned. jeg ønsker ikke at modtage det igen. har opsagt det men kan ikke komme i kontakt med dem udover deres Ai. jeg vil gerne have pengene tilbage og ønsker ikke flere produkter. så vær opmærksom når i bestiller
Response from Froya OrganicsJul 27, 2026
Hej Rikke, Vi beklager eventuelle ulemper, dette måtte have forårsaget. Vores mål er at give vores fællesskab den bedst mulige oplevelse. Vi vil sætte stor pris på muligheden for at lære mere om din oplevelse og gøre det bedre for dig. Hvis du er villig, bedes du give vores kundesupportteam tilladelse til at kontakte dig direkte, så vi bedre kan forstå dine bekymringer og se, hvordan vi kan hjælpe. Med venlig hilsen, Frøya Organics
customer
I have been using the day balm and nighttime wrinkle cream. I like them very much. I am 72. These creams seem to soften the wrinkles and moisturize well. The wrinkles are not gone, but less noticeable as my skin is plumper. It does not take much for face and neck. I do not use as much as they think so I have adjusted my shipping which was easy to do. I had a question about billing. The bill came from a different company. Customer service responded very quickly to let me know that sometimes they use a billing company. All in all I’ve been pleased with my experience.
Response from Froya OrganicsSep 17, 2026
Hi there! Thank you so much for sharing this in such detail. So glad the day balm and night cream are softening those wrinkles and keeping your skin plumper, and that adjusting your shipping was easy to do. Glad customer service could clear up that billing question quickly too, that's exactly what we want. All in all, really happy to hear you've been pleased with your experience! All the best, Tobias @ Frøya
Kay B.
Not only did froya put me on a subscription that I didn't ask for and opted out of when I made my purchase, the stuff is awful yellow Grease. I'm all for organic products and have made my own soaps, shampoos etc for many years now, but this is absolutely terrible. Not only does it clog your pores it transfers on to everything, makes your hair greasy, melts on your face instead of absorbing even with the tiniest amount. I only realised the sneaky tactics of your company through other reviews from disgruntled customers. I have thankfully managed to cancelled my subscription.
Response from Froya OrganicsJul 27, 2026
Hei Kay, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics
Ana A.
It is working well. I do get a bit of extra unwanted breakouts. I think a mild facial cleanser like I used to have should not be removed from my protocol. I feel my pores a bit weird, like my skin texture is rougher. but it does feel well hydrated overall. It is too early to really tell wether is going to be a good match or not.
Response from Froya OrganicsSep 17, 2026
Hi Ana! Thank you for the detailed feedback. Sorry to hear about the extra breakouts and that rougher texture, that's really useful for us to know, and it sounds like keeping a mild cleanser in your routine might help balance things out. Glad it's at least feeling well hydrated overall. Totally understand it's still early, hope it settles into a good match for you! All the best, Tobias @ Frøya
Jackie Chambers R.
Despite noting on their website that they have a UK hub my order appeared to be coming from overseas, it took forever to get to the UK, then the tracking went dead, I contacted their customer support and got zero reply. I'm now having to process a claim back through my card provider. Disgusting service, avoid at all costs. Ordered on 3rd July and still nothing on 28th July
Response from Froya OrganicsJul 27, 2026
Hei Jackie, We apologize for any inconveniences that this may have caused, our goal is to provide our community with the best experience possible. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Kind regards, Frøya Organics