Laura D.
I had an issue with a package that…
I had an issue with a package that wasn't delivered. I reached out to Froya and received an answer within a few hours. After 2 - 3 emails the package got resend to me AND my following orders were moved ahead so that I would receive them 10 weeks apart as planned :)
Response from Froya OrganicsSep 17, 2026
Hi Laura! Sorry about that missing package, but really glad the team got back to you quickly and sorted a resend, plus adjusted your following orders so the timing stayed right. That kind of attention to detail is exactly what we aim for! All the best, Tobias @ Frøya



