Alison C.
Part of my order arrived broken
Part of my order arrived broken. I emailed customer service that evening, a SUNDAY, and received a reply immediately! They resolved the issue and a new scrub is on the way. I already subscribe for the day and night balms, which are FANTASTIC and I LOVE! I just started trying the hair regime. Have a feeling these will become subscriptions too! Can't wait to try the scrub! Thank you, Froya Organics for creating such beautiful and wonderful products! Alison C.
Response from Froya OrganicsAug 31, 2026
Hi Alison! Sorry part of your order arrived broken, but wow, replying on a Sunday evening and getting your new scrub sent out right away is exactly the kind of thing we want to be known for. So glad the day and night balms have become subscription favorites, and I hope the hair regime ends up joining them too! Can't wait to hear what you think once the scrub arrives. All the best, Tobias @ Frøya



