Froya OrganicsReviews of froyaorganics.com

Response from Froya OrganicsSep 9, 2026

Amanda, this made my day!! So happy to hear your skin's brightness and texture have improved over these last 60 days. And honestly, those shipping and subscription hiccups happen to all of us, glad the team could fix things quickly and kindly every time. Thank you for sticking with us! All the best, Tobias @ Frøya

Response from Froya OrganicsSep 8, 2026

Hei Lucy, We are sorry to hear that our products did not produce the expected results, and those are some valid concerns. Norse I can confirm is our sister brand, but we operate independently as we focus on mature skin for women over 40. As for ingredient sourcing, wild Icelandic herbs and botanicals can absolutely be sourced and imported regardless of where a product is manufactured, and we explain a little bit more about how we do it here: https://froyaorganics.com/pages/production. We are also norwegian-founded and our parent company is registered in Texas. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsSep 9, 2026

Hi Ida! So glad the team could resolve things quickly for you, and even happier to hear your skin has that glow going now. Thank you for the recommend, that means a lot to us! All the best, Tobias @ Frøya

Response from Froya OrganicsSep 9, 2026

Hey Savannagh! Thanks so much, love hearing that nothing felt like a bother, that's exactly the kind of service we want to give. Appreciate you taking the time to write this! All the best, Tobias @ Frøya

Response from Froya OrganicsSep 9, 2026

Haha, tell your son thank you for suffering through it!! So glad your skin already feels softer and smoother, that's great news this early on. Thanks for sticking with it, Rosemary. All the best, Tobias @ Frøya

Response from Froya OrganicsSep 8, 2026

Hei Rachael, We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsSep 8, 2026

Hei Paula, It is important to clarify that our subscriptions are opt in (the toggle that's above the add to cart button, when enabled it also explain the perks and benefits) and are intended to make using our products a hassle-free experience complemented with some extra perks, which we clearly explain on our website. And most importantly, we DO send reminders from [email protected] before the next recurring order ships in case that there's a change of mind. We also have self-service options available in the Customer's portal. We'd truly appreciate the opportunity to learn more about your experience and make it right for you. If you're willing, please allow our Customer Support team to contact you directly so we can better understand your concerns and see how we can help. Rest assured that we are a human operation and the only thing where AI help us is with our chatbot on our website. The actual conversation happens internally when we are given the opportunity to make things right for our community, and we look forward to working with you to resolve this the best way possible. We are also available for assistance at [email protected]. Kind regards, Frøya Organics

Response from Froya OrganicsSep 9, 2026

Hi Sam! Varinea is going to love this, thank you for calling her out by name. So glad she gave you an amazing experience! All the best, Tobias @ Frøya