Frost BankReviews of frostbank.com

I was excited about joining Frost but I'm having occasional issues with card being declined when I have funds on the card. It started when the whole frost service went down.they did send a blanket email to explain the problems and was back after a few hours. At first frost team responded to messages quickly but now I have left several messages about my card being declined but they haven't bothered to reply. so sadly I'm leaving a low rating. Started great now below average. Just as well to stick with M**zo card

I have been with Frost for 5 years and I am so happy we found them. The Frost App is great and I love that branches can print debit cards on the spot. We have never had any negative experiences with Frost, unlike some other banks. I recommend them to everyone.

Do not bank with them! I've had a horrible experience, I wanted a manager to call me ( which they never did). I had a problem and asked if they could work with me to solve a problem to which the answer I got was sorry not our problem, even though it was with an account with them. They just never seemed to care to keep me as a customer and one person I did talk to about a problem was just strait up rude to me. I just don't like frost and at all now!

Frost is a really great place to bank. They numerous types of accounts and will work with you to find out what is best for you. I recommend Frost bank.