FrigidaireReviews of frigidaire.com

Delivery team seemed determined to make as poor of an impression as they good. Everything was a problem. Nothing was easy. It was like it was their first ever install and they were allergic to manual labor. Then to top it off I can hear them talking smack about me, literally five outside my screen door at full volume. The proceeded to tell that no one would do for me what they do and that I should be happy they were do it it. Never mind, I was the one one all the prep work. They also lost the paperwork for removal of the old appliance and refused to take it. (Okay, that one I'll give them, just cause) But they damaged it so bad they have to bring a new one to immediately replace it. Day of replacement? They overbooked and sent a text at 8 the night before telling me 'Oops', we'' reschedule for next year / month. I can't even get a freezer in new condition to test out. There's no way they get a good review. Last one I buy from them.

My still under warranty Frigidaire gas range started to leak gas only when oven is on. Contacted Frigidaire, they dispatched a technician to check it out. The technician said that he needed to replace a part, and that the part would be delivered to my address and for me to contact them when the part arrives, which I promptly did. But I also informed them that I didn’t believe that the part was the correct one. I told them what was delivered and they said that it was the correct part. Today, 3 days before Christmas with 17 family members coming from 4 states to not only celebrate Christmas, but our wedding anniversary, the technician returned and informed me that the part that was delivered and the part that I had told them about, was not the correct part, and that there is no way to have our range repaired until after Christmas. If I were financially able to move the festivities and celebrations elsewhere, I would. We will do the best we can with what we have and we will keep our heads up. I will also not talk down about a company that has always been reliable and of high quality when it comes to their customers. I’m saddened this Christmas, but my heart is not broken. Merry Christmas to all the wonderful staff and employees at the Frigidaire Family 🤟🏽

My Frigidaire fridge stopped working after a brief power outage. Tried all methods to fix it. Called Frigidaire for a new part and was told they no longer make the part. So my fridge is complete garbage now. WORST COMPANY AND CUSTOMER SERVICE. DO NOT BUY A FRIGIDAIRE !

HORRIBLE REPAIR SERVICE!!! This was my first new refrigerator purchase ever, and we bought a new Frigidaire side-by-side. It didn't even last 3 weeks before the fan motor went out, freezing our vegetables below, spoiling the creamer up high, and melting all the ice in the ice maker. We reported the issue, got a technician out fairly quickly, but then things got worse. Electrolux did not have the actual part in the repair inventory, but supposedly had a similar part. That part was on back-order. The frustration really came week after week when neither myself nor my repair tech could get an update on where the part was, when it could be delivered, or what other options we had. After a month passed, my tech finally found a repair part by himself, but we'll see if it works. A good company would have replaced the entire refrigerator as soon as they couldn't repair it in a timely manner. Once they have your money, they could care less about you. Highly DON'T recommend, and will make sure I know what brands fall under the Electrolux umbrella and avoid them in the future.

Fridge broke down after 23 days 1 week for tech 1 week for part Wont be resolved until new year. Customer service during process trying to upsell warranty. Had enough asked for refund. Frigidaire will not honor refund or expedite.

Dangerours gas stove, had a new oven fitted in October, had an overwhelming smell of gas everytime it was used and was told 'oh it is just the smell of a new oven'. This continued so I called out PG&E and he said the oven has a delayed ignition and it is filling up with gas before igniting and shut the gas off to the oven immediately. We are still waiting for them to come and repair it, the repair person showed up and said 'Oh i know that the issue is, this model is faulty I am fixing loads of them but I do not have the part to repair it today'. So he said he ordered the part and would be back in a week, well the day has come and the part has not been ordered and they claimed that the technician showed up today and we REFUSED the repair. This company is beyond terrible, the customer service call center is shocking. I would stay clear of this brand.

We had purchased from Lowes a Frigidaire gas stove Model # FCRG306LAFG in November of 2025.We first used the stove prior and on November 24th. When we went to use the oven there was an overwhelming odor of gas that filled the house and then the oven ignited with a loud "whoosh" and continued to fill the house with gas that made sick both my wife and I. Whenever she opened the oven door to baste the food the same thing happened again when it was closed. The entire house, two floors and a basement was filled with the smell of gas making us sick. We called our gas company who immediately sent out an employee to check it out the gas employee after his investigation stated that gas was filling the burner but not igniting until the burner was filled with gas, instead of igniting as the gas entered the burner (I have the gas company report). Frigidaire was called and a week later they sent a repair person out but did not do any repairs as he said that Frigidaire stated to him that this was a normal operation every time the oven is used. What l am concerned about is that the burner may Fali to ignite and gas will become concentrated in the stove causing it to explode WHEN IT DOES IGNITE and cause death or injury The gas company man stated to me that this was the third complaint that just he has had about this issue. Until itis fixed Lowes and Frigidaire should investigate and/or recall this issue before someone loses their life. Lowes will be made aware of the issue today. EVERYTIMEAGAIN,WHEN THE OVEN IS USED THERE IS THIS OVERWHELMING GAS FILLING THE HOME. THIS IS A PRODUCT SAFETY ISSUE…update 12/10/2025 what made the matter worse was that the tech they sent out who could barely speak English lied to his boss telling him the he inspected the stove and found nothing wrong. I should have videoed the lying SOB. He did nothing, no inspection of burners and no inspection with the oven. He said there was nothing that he can do. So, because of his moronic lying Frigidaire will do nothing. I hope that if others have experienced this faulty oven, they seek a consumer safety issue and like I, look at a class action suit since my gas company said this is the third complaint they got in a month.

Ordered a new fridge online for black friday. Did home delivery, chose my delivery date, selected installation and removal of old fridge. Got email with my order, delivery date and my ship to/delivery address. Then I get an email that my delivery date was a conflict and to contact frigidare to choose a new date. I did online chat. Girl tells me nothing is wrong and my PICK UP DATE is the day I chose at Best Buy in NORTH CAROLINA when I live in PENNSYLVANIA!!! I told them there's a mistake because I clearly did delivery and sent her the screenshot of my order. Nope!!! She kept stating i must have mistakenly clicked pick up when I ordered. There's no way to select pick up and also select a delivery date and installation and haul away of old appliance!!!!! I even went back on the website to do another mock order to prove I didnt mess up. She insisted I messed up and all she could do was cancel my current order and reorder it and set up delivery. Meanwhile my credit card would be charged AGAIN and id have to wait 7-10 days to receive the original purchase refund. In this day and age, they cant just fix their mistake and switch it to delivery???? No, just continue to gaslight me and make me think im crazy. I will pay a few hundred more to order thru my local home depot to ensure Im getting what I want and will never buy from this worthless company again.