FrigidaireReviews of frigidaire.com

I would rate a -10 if I could. My experience with frigidaire has been horrible! I’ve had a gas smell whenever I turn on the oven since new. They continuously send out their repair folks and tell me nothing is wrong with the oven it’s my gas supplier. I’ve had the gas supplier and plumber inspect and everything is good. Finally 1 week before my warranty expired they determine it needs a new oven burner. It was ordered and came in damaged so the repair folks needed to order another one. I’ve been told they have been generous and replaced it after the warranty expired. This burner replacement did not repair the problem. I called an appliance repair and they replaced the ignitor. I want reimbursed for my ignitor $317 which is reasonable. Frigidaire has denied my claim. Horrible company!!

It takes way too long to reach selected temp. When I selected just the Bake cycle the convection fan runs on and off the whole bake time. The products are dried out and over baked. selection should not have convection. The set time such as 350 beeps to indicate it reached that temp but it never has reached the correct temp. Sometimes it reaches 399 degrees then beeps for a selection of 350. Can never trust that the correct degree was reaches without a temp thermometer is in the oven. The convection fan is far too large for the space. It dries out everything. Big expensive mistake buying this stove!!

I would rate zero if i could for their bate and switch tactics concerning their "Fit Promise" program. I tried for months to get a resolution, providing all documentations and receipts of proof. I got the run around constantly with them hoping I would just go away. I hope the up to $300 rebate for having to modify my cabinet is worth all of the honest reviews I am going to leave.

I purchased an appliance package in April last year that included a Frigidaire built in oven. We didn't get it delivered till mid-July and due to renovation delays it didn't get installed till end of August. I noticed right away that the door was not aligned properly and would sometimes not close because of this issue. I called to get a service technician to come fix the problem and was told they would be in touch with me. Well, they never called. Over and over again I was told they would contact me and that didn't land up happening till March this year. The technician didn't actually do anything but did try to tell me that the problem was likely due to installation. I tried telling them that there is no way installation caused the problem, but he wouldn't listen to me. They left and made their report which resulted in Frigidaire refusing to fix the issue and by the time they got back to me about this it was already April. I tried reaching out to Frigidaire directly and they ignored me till the 1 year warranty was over so could blow me off completely. I will never trust their products or warranty again. Stay far away from Frigidaire / Electrolux products.

Bought a house in 2025, November time frame. The fridge was made by frigidaire in october of 2025. late february it started having probelms. Died in march. Its not gettinng to the end of april and they still havent gotten it fixed. bounce us around 4-5 bussinesses to try and fix it and did nothing for all our lost food and costs. Currently my fridge either freezes stuff or lets it rot. But the company still tries to sell me on an extended warranty.

Fridge failed after 7 months. Also, the casters damaged my floor even though the old fridge (different brand) never damaged my floor. Do not buy this brand unless there is literally nothing else available to purchase. Customer service required bulldozing through chatbots and refusing to click bubbles until I could talk to a person. Then I got disconnected and had to repeat every single thing to a new customer service rep. They scheduled a service call without asking my availability, without verifying I was even available that day or time, and with an unreasonably broad time window the tech might show up in. Update: I felt like I need to edit this. I don't think Frigidaire deserves the extra 2 stars. But the repair guy that Electrolux sent deserves 10 out of 5 stars. He drove probably an extra hour and a half to come fix my fridge and he had it fixed fast, he was super nice, and my fridge works now. But I attribute the customer service 100% to HIM, not necessarily to Frigidaire. However, I did not want a bad review to get blamed on him somehow even though I left it before the repair appointment even happened, so I am updating my review to 3/5 stars. My fridge failed -- but it was fixed the next day thanks to the repairman, who could have easily rescheduled but went out of his way to come fix it anyway. And my food did not go bad. All the same, Frigidaire needs to get their act together and stop creating situations where a brand new fridge needs to be repaired after 7 months in the first place.

Moved into a rental last June and it has a huge fridge with a bottom freezer and ice maker. Works great, I don't know how old it is but at least 5yr. I would consider Frigidaire when I purchase my own.

Over 174,000 Frigidaire gas ranges have been recalled due to a serious burn hazard from delayed bake burner ignition. Let that sink in. They don't really know how many there may be, but it is a number greater than 174,000. I have one and only get a stone wall. Seven years old and it is off to the dump with it.