FrigidaireReviews of frigidaire.com

I purchased a 15.5 cu ft upright freezer model # FFFU16F2VW February 23,2023. It is now not working with sealed compressor issues. Garbage …. I expected to get more than three years. I am Finished with Frigidaire products. Paid $1200.00 for it.

I bought a kitchen appliance set at home depot the end of 2023. The delivery drivers had a truck w/a non working lift. My $3000 frig was dropped over 4ft to cement driveway. As was rest of appliances. I recieved 8 more frig deliveries, within 3 months of dropped frig, Home depot made me buy a 2nd one (i never saw, nor understood) then the head office of Fridgidaire began calling me, threatening me that they would not send another. I was forced to take next one delivered, or no more would come! I now have a faulty frig, w/a broken drawer, and the Warranty Will Not Cover my frig. What's so ever. If I could give no stars, I would!!!! Fridgidaire and Electrolux are same company. NEVER BUY THEM!! This was all winter to summer 2024!! I want my warranty $$ back!!

We bought a new fridge in September. Days after buying it stopped working. They came out and replaced the condenser. Since then repair people have been out several times to try to fix the fridge that freezes fruit and veggies (down below the freezer) and no one can fix it. Frigidaire has forgotten about us. I will never buy a Frigidaire again. It used to be a reputable company. No more. Very sad. And did I mention the fridge is still under warranty--till Sept. Watch: they'll come out to fix it when it's out of warranty. Too late--it will be junked by then.

We bought a Frigidaire microwave and after ONE WEEK, it stopped working. Their customer service policy: no returns, no exchanges, no tech to come to the house to see what happened, even though at first they tell you they will send someone. Your only recourse is a "buyback", which adds up to a pro-rated amount of what you paid for it, after you submit paperwork and pictures to their website. Then, you have to find a place to dispose of it, one that takes broken microwaves. To sum it up, cheap product, lousy customer service. NEVER AGAIN.

BUYER BEWARE! Do not buy a Frigidaire over the range microwave (Model FMOS184LBFD)! We purchased one from Lowe’s about a month ago and it makes a horrible noise. We paid to have it installed and bought an extended Protection Plan. The Protection Plan does not go into effect until the one year manufacture warranty expires. However, the manufacturer warranty only refunds the cost of the microwave, not the taxes, installation fee or the cost of purchasing a new extended Protection Plan for the new microwave! Frigidaire told us that parts are not available for this microwave, so they do not send out a repair person and only replace them. These microwaves are still on the shelves being sold and Lowe’s is charging people installation fees knowing that they cannot be repaired, and replacement of the defective appliance will cost the consumer money. 😡

Overpriced and bad design. Water and ice dispenser shout out and the floor is always wet with water and flying ice cubes. Refrigerator freezes food when on normal settings. Bad rack design and no 3rd drawer. Cheaply made. The doors do not line up and I could go on but just know it is a bad buy.

Bought a Frigidaire Frigidaire in Oct 2025. Stopped working Feb 2026. Have had a repairman out 5 times. They simply don't care. Still is not working. Had a repairman scheduled for today. They had to reschedule due to "staffing"! This refrigerator is the biggest piece of junk ever.

After two years, my Frigidaire combo microwave oven quit. I paid a flat fee for a repair to Frigidaire. One month later, still no repair! After several calls, online chats, and emails, I got no answers as to when I might expect repairs to be done. Their tier one service reps are completely useless. They give you a lot of lip service with no promised follow-up. I decided to throw away my oven and buy another, more reliable appliance.I will never buy another Frigidaire/Electrolux product again.