FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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GRANT
I ordered some Freshpet Food for my cat online. It arrived quickly and in packaging which kept the food chilled and fresh. My cat loved it. Great service.
Response from FreshpetJan 27, 2026
Hi Grant, thank you for sharing this! We’re glad your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. 💚💚
E J H.
She is gaining weight despite the fact that I only give her 1/4 cup in the morning and 1/4 cup at night.
Response from FreshpetOct 13, 2025
Thank you for letting us know about your experience. We understand that changes in weight can be concerning. Since our recipes vary in calorie content, portion sizes may need to be adjusted depending on which Freshpet recipe you're feeding her. A member of our team will review your pup’s plan and feeding guidelines and reach out to you. 💚 -Heather
Eloise
I was double shipped. I'd prefer to buy her food in store but every food has chicken in it and she is allergic to chicken.
Martha
Still trying to figure out what flavors he likes
Response from FreshpetJan 28, 2026
Hi Martha, we’re so happy to hear this and grateful to have you as part of our Freshpet pack. We hope your pup finds his favorite recipe. Your feedback is the best kind of treat. 💚🐶
Andrea H.
It’s enough and reasonable price
Response from FreshpetJan 25, 2026
Hi Andrea, we really appreciate your feedback! Thanks for being the best part of the Freshpet pack! 💚
rebecca J.
Convenience of having the food delivered to my home, not having to worry about running out of food. My dog loves it!
Response from FreshpetDec 23, 2025
So glad to hear Freshpet Delivery makes life easier for you! 🚚 No more last-minute food runs—just happy meals for your pup every time. Thanks for sharing your experience! 💚-Heather
Tabby S.
Knowing the food will be delivered on time and fresh is awesome and less worrying about going out to get dog food.
Response from FreshpetJan 25, 2026
Hi Tabby, thanks for the 5-star review! We’re so happy the delivery process was easy from start to finish. Fresh, on-time arrivals are always the goal. 💚
SHERRIE
dog likes the food
