Julie
Too high
Love the food but a little disappointed that the bags were so small. Great price for the 1st order but pricey for the next order. Can you offer a discount for 2nd order?
Response from FreshpetFeb 2, 2026
Hi Julie, your feedback really helps us as we look for more ways to bring good value while keeping the quality pets depend on. We love hearing that you love our Custom Meals recipes! 🐶 We’re sorry to hear the bags felt smaller than expected. Our Custom Meals recipes are available in 1 lb and 1.5 lb bags. The amount of bags included in your order is designed to be the right amount of food for your pup based on the Quiz answers you provided and the Meal Plan that you selected. While we don’t have a built‑in discount for second orders right now, we love to reward our pet parents and their pups with Loyalty Rewards when they reach specific milestones. You can earn recurring order discounts and more! Please check out our Freshpet Rewards program for extra perks and savings on your pup's Freshpet Delivery subscription: https://deliver.freshpet.com/rewards. We hope this helps. 💚