FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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HARMON/DONNA L.
Food still is super processed
Response from FreshpetFeb 10, 2026
Hi Harmon, thanks for reaching out. Here at Freshpet, we do not use any preservatives in our recipes whatsoever. Our formulation of natural ingredients, our cooking process, our specialized packaging, and immediate refrigeration all work together to keep our recipes fresh. We're always available if you require any further information. -Sophie
Joanne
Convenient and fresh, easy to open and close packaging and Jake loves it!
Response from FreshpetFeb 10, 2026
Hi Joanne, thank you for sharing this! We're so happy Jake is loving Freshpet and that your order arrived promptly and packaged safely. That’s the kind of delivery win we love to hear. 🐾💚
Niurka Monfort S.
So far so good. She likes it, and she is eating it. The only fresh food she has shown interest. I am doing only 50/50 she still wants her kibble. I have to see how long this first shipment lasts to decide how often I need the next shipments
Response from FreshpetFeb 10, 2026
Hi Niurka, thanks so much for sharing! We’re happy to hear the transition is going well. If you ever need help adjusting future shipments, our Care Team is always happy to assist. 🐶💚
Deborah
My 11 year old is acting like a puppy again. He’s lost weight and loves this food. Thank you Fresh Pet.
Response from FreshpetFeb 10, 2026
Hi Deborah, from one pet parent to another- thank you! We know how important it is to feed your pups something fresh, and healthy. We’re honored to be part of your story and truly appreciate you leaving this review. Big thanks from our pack to yours! 💚🐾
Tina W.
My dog just started Freshpet a couple weeks ago and she is eating it up! It's worth the extra money to know how much my girl is enjoying her food daily.
Response from FreshpetFeb 10, 2026
Hi Tina, we’re so happy our recipes hit the spot. Thanks for being part of our pack. 💚🐶
Tracy N.
Mr. Higgins enjoys the variety of menu options that aren’t available locally. The pricing is better than our local stores, and the convenience of a month’s delivery straight to our door makes it even better.
Response from FreshpetFeb 10, 2026
Hi Tracy, thanks for the pawsome review! Hearing that Mr. Higgins enjoys his meals makes our tails wag! We're always on the ball with delivery. 💚🐶
George R.
Our 16 year old rat terrier Ollie just loves his new food. He has gobbled every recipe so far.
Response from FreshpetFeb 10, 2026
Hi George, thanks for the 5 stars! We’re so happy our recipes hit the spot. Give Ollie an extra belly rub from all of us. 💚
David H.
A taste my dog likes...
Response from FreshpetFeb 10, 2026
Hi David, thanks for the 4 stars! Reviews like yours make our day pawsome. 💚
