FreshpetReviews of freshpet.com

Response from FreshpetJul 8, 2026

Hi Merly, thanks for reaching out. Every dog has their own taste preferences, and sometimes changes in texture, aroma, or ingredients can take a little time to adjust to. Mixing foods is a great way to help with the transition, we recommend making a slow transition over 7-10 days to help avoid food refusals and digestive upsets. We’re grateful to have you as part of our Freshpet pack. 🐾💚

Response from FreshpetJul 7, 2026

Hi there, we're truly sorry to hear about your experience, and we'd like the opportunity to look into this further for you. We've requested a few additional details so we can better understand what happened. When you have a moment, please reply at your earliest convenience so we can continue assisting you. We truly appreciate your time and look forward to hearing from you. -Jillian

Response from FreshpetJul 7, 2026

Hi Marleen, we’re so grateful for your feedback! It means more than you know. Thank you for sharing your experience. 🐾💚

Response from FreshpetJul 3, 2026

Hi TJ, hearing that Freshpet has become a favorite for Belle truly warms our hearts! While we don't currently offer coupons or discounts through our subscription program, our members do enjoy exclusive perks along the way. From time to time, we also share special offers during promotions and seasonal events, so be sure to sign up for our newsletter at Freshpet.com to stay up to date on future deals, giveaways, and the latest Freshpet news. We truly appreciate you being part of the Freshpet family and sharing your experience with us. Thanks again, and give Belle some extra love from all of us! 🐾💚

Response from FreshpetJul 2, 2026

Hi Sybil, thanks for reaching out. A member of our team will be reaching out to you soon. Please feel free to let us know if you need any additional assistance. We're here to help. 💚

Response from FreshpetJul 2, 2026

Hi Thomas, thank you for the 5 stars! Hearing that choosing the right recipe was a breeze and your delivery arrived right when expected makes us so happy. We’re thrilled our recipes were a hit with your pups. 🐶💚

Response from FreshpetJul 1, 2026

Hi Thomas, thanks for the 5 stars! Hearing that Bailey is enjoying our recipes makes us so happy. We’re so glad we could deliver a tail-wagging experience. 🐾💚

Response from FreshpetJul 1, 2026

Hi Pam, your feedback is the best kind of treat. We love hearing that even a picky pup is enjoying our recipes. Thanks for the Love! 🐾💚