FreshpetFreshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.
Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Laura M.
Josie is enjoying her Freshpet shredded chicken. She's not really fond of the chicken, beef and lamb mix. Overall, she is doing well with the food but would rather eat whatever we're eating. Typical spoiled pet.
Response from FreshpetJul 30, 2026
Hi Laura, thanks for taking the time to leave a review! Hearing that Josie is enjoying our Shredded Chicken recipe makes us so happy. Your feedback is the best kind of treat. 🐾💚
Diane G.
My little girls love
Response from FreshpetJul 29, 2026
Hi Diane, we're thrilled to hear that your pups are loving our recipes. Your 5 stars really made our tails wag. 🐶💚
Anita V.
My little girl is 15 years old, doesn’t have a lot of teeth and this is the perfect food for her. She doesn’t care for the one with beef liver, but the chicken and turkey are her favorites. I do still run it through a mini food chopper to break down the pieces even further because of her lack of teeth. But it has a very pleasant smell to me and I can tell she enjoys it…. licks her bowl clean.
Response from FreshpetJul 29, 2026
Hi Anita, we're so glad your pup is loving Freshpet. Thanks for letting us be part of your pups's routine, we're here for the cuddles, the zoomies, and all the healthy meals to come! 💚🐾
June M.
Jasper lives the food and I was able to get him off canned chicken! However, I thought I would have received another delivery by now???
Response from FreshpetJul 29, 2026
Hi June, thanks for the 5-stars. We’re glad Jasper enjoys our recipes and grateful to have you as part of our Freshpet pack. 💚
Joyce
Easy, clean, neat and she likes it
Response from FreshpetJul 28, 2026
Hi Joyce, thank you for the pawsitive review! We’re so happy our recipes hit the spot. Your feedback is the best kind of treat. 🐾💚
Susan G.
Easy to pick and choose.
Response from FreshpetJul 28, 2026
Hi Susan, on-time delivery and an easy scheduling experience is exactly what we aim for. Thanks for the 5-stars. 💚
Sandy S.
easy to order and my dog loves it and I really like that you don't e-mail me 3 times a day every day thank you
Response from FreshpetJul 29, 2026
Hi Sandy, we're over the moon knowing your pup loves our recipes and that it's made mealtime easier. Thanks for the 5-stars and for being part of the Freshpet family! 💚🐶
Spring M.
Food looks fresh. My last delivery came at 10:00. Luckily I have a door ring or it would've been outside all night
Response from FreshpetJul 28, 2026
Hi Spring, thank you for taking the time to share your experience with us. We’re sorry the shipping time did not meet your expectations, and we’ll be sure to share your feedback with our delivery team as we continue working to improve the experience. 💚
