FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

Olivia C.
Sep 20, 2026
Only thing is he’ll eat only once a day…
Only thing is he’ll eat only once a day and not a full portion. He is a light eater. The portions you plan are too big. I am only finished the 2nd bag of 5 and that won’t be until Monday. So I still have a stocked freezer.
Response from FreshpetSep 21, 2026
Hi Olivia, thank you for taking the time to share your experience. To further assist, a member of our team will reach out to you soon so that we can help review your pup’s plan and feeding guidelines. Thanks for being part of the Freshpet family. 🐾💚
Annette
Sep 20, 2026
My fur baby enjoys the food most of the…
My fur baby enjoys the food most of the time.
Response from FreshpetSep 21, 2026
Hi Annette, we love hearing that your pup is enjoying our recipes. You’ve got our whole pack smiling. 🐾💚
Theresa
Sep 19, 2026
He really likes your food and I think…
He really likes your food and I think he’s getting fat. I’m only giving him half a bag every day. He may have to go to a third of the bag but I’ve tried all the other foods and yours is the best. Thank you.
Response from FreshpetSep 21, 2026
Hi Theresa, we’re thrilled to hear our recipes hit the spot and appreciate the 5-star review! Since our recipes are highly palatable and easy to digest, it is important to manage the amount of food your pup is eating. To further assist, a member of our team will reach out to you soon so that we can help review your pup’s plan and feeding guidelines. 💚
Teri
Sep 19, 2026
Rocky is really enjoying his freshpet…
Rocky is really enjoying his freshpet food and his digestion is much better!
Response from FreshpetSep 21, 2026
Hi Teri, we really appreciate your feedback! Hearing that Freshpet has been a good fit for Rocky makes us so happy. Your 5 stars really made our tails wag. 🐶💚
Katie J.
Sep 18, 2026
Annie likes it
I’m gonna really date myself with this but Annie is such a picky eater that when she started eating Freshpet with no fuss I started saying “Annie likes it!” Like “Mikey” from the cereal commercials in the 80s or 90s. She really does like it and her itchy skin is healing, her coat is shiny.
Response from FreshpetSep 21, 2026
Hi Katie, thanks for the 5-star review! Hearing that Annie is doing well and feeling their best makes us so happy. We’re thrilled our recipes were a hit. 🐶💚
Craig
Sep 17, 2026
Transitional Period
We are just finishing up her transition from her previous food. Starting after the next delivery, we'll know better how her system likes it. She's not a picky eater & would gobble down just about anything we put in front of her but seems to enjoy it so far.
Response from FreshpetSep 21, 2026
Hi Craig, we’re all ears over this one! Hearing that your pup is enjoying our recipes makes us so happy. Your feedback is the best kind of treat.
Ƙathy
Sep 17, 2026
He loves FreshPet
He loves FreshPet. He wouldn't eat Farmer's Dog, wouldn't go near Ollie. But loves FreshPet!!
Response from FreshpetSep 17, 2026
Hi Kathy, we're thrilled your pup is loving Freshpet and that we’ve earned your trust. Thank you for the 5 stars! 🐾💚
Karen
Sep 16, 2026
Rocky is now showing a better weight he…
Rocky is now showing a better weight he is more agile he is more energetic and he's a happier dog all over this is a big transition for him I'm really happy
Response from FreshpetSep 17, 2026
Hi Karen, we're thrilled to hear that Rocky is doing well and feeling his best! Positive changes like increased energy are the kind of updates we love. You’ve got our whole pack smiling. 🐾💚

FreshpetReviews of freshpet.com

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Only thing is he’ll eat only once a day…

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Transitional Period

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