FreshpetReviews of freshpet.com

4.51,217 reviews
Pet Stores
1545 U.S. 206, Bedminster, New Jersey

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Freshpet

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About Freshpet

Freshpet is an American manufacturer of fresh, refrigerated food and treats for dogs and cats using natural ingredients, and are the first in the fresh and refrigerated category to be distributed across North America.

Freshpet (freshpet.com) has 1,217 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: freshpet.com
Website: freshpet.com
Category: Pet Stores
Location: Bedminster, New Jersey
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 97% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Freshpet reviews

1,217 approved reviews, newest moderated first

Paula
Sep 23, 2025
Flexible and prompt
Flexible and prompt
Response from FreshpetJan 18, 2026
Hi Paula, thanks for sharing your feedback! We’re honored to earn your 5 stars.
Leslie
Sep 23, 2025
Gives our old girl so much more energy!
The ingredients and quality is fantastic. My 11 year old lazy girl suddenly has the energy again of a puppy. She loves all the different varieties and lets us know if it’s getting close to dinner time. Never seen her so excited to eat.
Response from FreshpetJan 18, 2026
Hi Leslie, we’re thrilled to hear that your dog is loving Freshpet and that it's making such a difference for her! Thank you for trusting us with your pup’s nutrition! 💚
Rhonda
Sep 23, 2025
Love Freshpet
Freshpet is the BEST! Our 1-year ALD loves it and gobbles it up. Not our experience with other foods. I love that we can order different combos with each shipment. It’s delivered to us always on time, and updates before and after. What could be better! Thank you Freshpet!
Response from FreshpetJan 18, 2026
Hi Rhonda, your review made our whole team smile! We’re thrilled to hear that your pup is enjoying our recipes. We love keeping tails wagging with reliable delivery. 🐾💚
Lisa
Sep 23, 2025
Our dogs look forward to Fresh pet…
Our dogs look forward to Fresh pet every night.
Response from FreshpetJan 18, 2026
Hi Lisa, we’re so happy to hear this and grateful to have you as part of our Freshpet pack.
Rebecca
Sep 23, 2025
Love Fresh Pet
Love Fresh Pet! My dog has never loved meal time until now. She eats every bite! Her new diet has also allowed her to get down to her ideal weight, she was chunky.
Response from FreshpetJan 18, 2026
Hi Rebecca, we’re so happy to hear that your pup enjoys mealtime with Freshpet! Knowing it's making a difference for her makes our tails wag. Thanks for sharing the love. 💚
jessica
Sep 23, 2025
My dog loves the food
Since my dog started eating
Response from FreshpetJan 19, 2026
Hi Jessica, we're so happy your dog is loving Freshpet. Glad we could deliver a 5-star tail-wagging experience. 💚
Donna
Sep 23, 2025
Exceptional dog food
Ordering is great. Shipping has been delivered on time and usually the dry ice that come with order is always still active. Dog loves the food and will usually beg us when it is time to eat. It has also helped with her poop being very firm.
Response from FreshpetJan 18, 2026
Hi Donna, thank you so much for the paws-itively amazing review! We're over the moon knowing your dog loves their Freshpet meals and that it's made mealtime easier for your whole family. We’re glad your pup’s food arrives right on time. 💚 Tail wags all around! 🐾
Cristina L.
Sep 23, 2025
Easy process!
Easy to order, great explanation of product. Fast delivery.
Response from FreshpetJan 18, 2026
Hi Cristina, right on time and ready to serve, thanks for the pawsitive review! 🐾🐶

FreshpetReviews of freshpet.com

About Freshpet

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