FreestyleXtreme USA Reviews | Read Customer Reviews of freestylextreme.com

FreestyleXtreme USA Reviews | Read Customer Reviews of freestylextreme.com

FreestyleXtreme USA reviews

685 approved reviews, newest moderated first

Robert
Nov 17, 2017
Shop Here
Great website. Seemless transaction. Fast shipping. What could be better?
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AJ
Nov 17, 2017
Great company!
Great experience buying from these guys. Great prices! Highly recommended!
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Pearson
Nov 3, 2017
Great service
Great service, fast delivery to the USA.. Thanx
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dyn S.
Nov 3, 2017
fast response..fast shipping
fast response..fast shipping
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Steve
Nov 1, 2017
good product
good product, and experience !
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Jack the Mac M.
Nov 1, 2017
Best pricing & customer service A+ Seller
Best pricing and customer service around, Thank you freestyle extreme.
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Parker
Nov 1, 2017
Never received my order
Never received my order
Response from FreestyleXtreme USANov 1, 2017
Hi Parker, We're so sorry the courier lost your order, it's honestly so annoying when a delivery partner lets us down like this, fortunately it's a very rare occurence but of course ideally it should not happen at all. I'm very sorry for the inconvience this may have caused. As you know unfortunately the shoes you wanted were both sold out so you took a full refund on both ordered items. I see you also ordered a Globe backpack so I will get one sent to you free of charge with one of our little goody packs - a goodwill gesture from FreestyleXtreme. Kind regards, Karen
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Betsy
Nov 1, 2017
Great prices, intermittent customer service
The prices are amazing. However, customer service was intermittent. Some were very good, read my entire email, answered all my questions. But others didn't respond appropriately at all. So I'd have to send another email and wait for a response. Response times weren't great so if a follow-up email was required it could turn into a multi-day ordeal. I've changed my review to 4 stars from 3. Since posting this I've had a lovely conversation with customer service. They acknowledged the error and are doing everything to make it right. Will definitely shop with them again.
Response from FreestyleXtreme USANov 2, 2017
Hi Betsy, Thanks for your feedback and the honesty. We take this very seriously and I can assure you that future correspondence will be up to scratch, we want to make sure that our customers can resolve their request with us as quick as humanly possible, so this won't happen again. I'm glad to see that you're still happy with your overall experience and we'll make sure you get a little something in the post for the caused inconvenience. Have a great rest of the day and looking forward to having you with us again soon. Best regards, Freestylextreme
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