Maricel B.
Happy Customer :)
UPDATE: FreestyleXtreme re-sent me the package plus they refund the shipping cost & the cost of one of the t-shirts. I love the quality of the clothes. The main reason of my purchase was the designs on the shirts. Karen was really kind, she contacted me and explained that FreestyleXtreme is moving to a new location that’s why my packages were misplaced. Karen offered me a solution to the problem (refund) which was more than I was expecting. 👍🏻 ————————————————————— Placed 2 orders #1705622 and #FSX1713310. First order never arrived - back order (March 23rd) Second order apparently dispatched but no tracking # or email. Emailed several times (1 reply about placing a second order; promised to send 1st and 2nd order together - charged me 2 times for shipping), i called several times no one answered...
Response from FreestyleXtreme USAMay 27, 2019
Hi Maricel, Thanks so much for amending your review, it's really appreciated :-) We're really sorry there were initial problems with your order, we're really pleased we were able to sort things out with you. Kind regards, Karen