Jeffrey
Fast redemtions
Fast redemtions
Response from Free SpinSep 14, 2026
Hello Jeffrey, Thank you for your wonderful feedback! If you ever need assistance - please do not hesitate to reach out, our support team is available 24/7!

FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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Jeffrey
Fast redemtions
Response from Free SpinSep 14, 2026
Hello Jeffrey, Thank you for your wonderful feedback! If you ever need assistance - please do not hesitate to reach out, our support team is available 24/7!
customer
Great fast customer service and fun games for sweeps coins and quick money!
Response from Free SpinSep 11, 2026
Hello Dakota, We appreciate you taking your time to share your feedback! If you ever need any assistance, don't hesitate to reach out, our support team is available 24/7!
Chloe
*Updated review* Still have not received my money, will not return to this platform because of this. So many faster payout options on other sites. Waiting on an $800 redemption. Will update star rating if I receive my money soon. Platform is fun but I’m tired of playing on sites that don’t offer instant payouts.
Response from Free SpinSep 11, 2026
Hello Chloe, Thank you for your feedback, it is truly appreciated. We take such concerns very seriously, so we would like to look into this right away, which is why we have requested the information. In the meantime, please do not hesitate to reach out to our support team through Live Chat or email, at [email protected]. We are available 24/7!
Jori H.
Great customer service with in a timely manner!!
Response from Free SpinSep 10, 2026
Hello Jori, Thank you for your feedback! If you need assistance, please don't hesitate to reach out, our support team is always ready and available for you!
Y G - S.
Well the welcome offer was inciting but it is definitely difficult to get a decent win but I will say that the customer service is top notch
Response from Free SpinSep 9, 2026
Hello, Thank you for your feedback! Regarding the wins, we'd like to highlight that both the frequency and size of game outcomes are generally influenced by RTP (Return to Player), if you need high RTP game suggestions - don't hesitate to reach out! Thanks for choosing us!
Shanda
It’s a legit casino, customer service team is on point but the redemption process takes entirely way too long and it’s because of that reason alone that I’m giving it a 2 star review having to wait a week or longer for your winnings to hit your bank account is really frustrating especially when other sites are instant or same day payouts at least, fix that issue and it would be a top notch gaming site
Response from Free SpinSep 9, 2026
Hello Shanda, Thanks for the feedback! We've reviewed your case and can confirm that your redemption is on its way and currently within the estimated timeframe shared by our Payments team, so it should reach your bank account soon. That said, if it experiences any delays or issues, please don't hesitate to reach out to our support team, and we'll be happy to assist right away. Thank you for your patience!
Anthony
Its a great site with a huge selection of games and the customer service is the best around.
Response from Free SpinSep 8, 2026
Hello Anthony, Thank you for your feedback. If you need anything else - remember, we're always here for you!
John
They hold up the verification process if you actually “win” anything. It’s a scam walk away from this one!
Response from Free SpinSep 9, 2026
Hello John, Thank you for your feedback, it's truly appreciated! We've reviewed your case and noticed that not all of the required KYC documents were submitted initially, which is what has caused a delay in the verification process. However, we're happy to let you know that your KYC has now been approved. We'd also like to highlight that submitting all required KYC documents at the time of your redemption request plays a crucial role in ensuring a safe and secure redemption process. Thank you for your feedback!