FreeSpin is a US sweepstakes casino where you can play for free and win for free. Play at FreeSpin Sweepstakes Casino and enjoy free slots, blackjack and more. Win prizes online in the US, no purchase necessary.
Free Spin (freespin.com) has 268 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
Also known as
freespin.com
Website
freespin.com
Category
Gambling
Listed on Five Star Index
2026
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The company replied to 98% of reviews.
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Most recent review: October 2026.
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I signed up, made a deposit and won on 9/20/25. I uploaded everything requested for KYC. I then tried to redeem the minimum amount of $100, but it kept telling me "redemption not
allowed". I soon figured out that I couldn't even request a redemption until all of my documents were approved. I checked everyday to see ìf they had reviewed and approved my verification documents. The following Thursday when I checked is when the docs were finally approved. I didn't even receive any correspondence from them letting me know KYC was approved and that I could request a redemption. I requested the $100 redemption Thursday, 9/25/25, via bitcoin. Any other site that I've redeemed via crypto it's been instant or almost instant. Nope. Not here. Today is Sunday, 9/28/25, and my redemption still says pending. I've contacted customer support numerous times and now they're telling me it takes 3 business days to process. Every rep I've spoken to the last week has told me something different every time. It shouldn't take 8+ days to receive a $100 crypto redemption. If a sweeps casino takes a long time to process a redemption, I usually won't stick around and spend my money there. That's just me. Other than redemption time and how long it took to get verified, playing slots here was good.
Update: I finally received my redemption on the 8th day.
Response from Free SpinSep 29, 2025
Hi Lindsey, thank you for sharing your experience with us. Please note that a confirmation email was sent when your KYC was approved, and your redemption is being finalized today. We sincerely apologize for any inconvenience this may have caused. Your feedback means a lot to us. Keep having fun playing!
NB
Nicole B.
John..
John... The last reviewer... Listen bud... I can definitely tell by reading your review that you're over it, the whole online sweeps casino theme.. and I'm not quite sure what exactly has put you in this bitter foul mood but I would like to enlighten you to the best of my ability and explain a couple of things about sweeps casinos that many just aren't aware of either bc they don't care enough to understand or perhaps no one has taken the time out to actually put you in the know.... Anyway, you ever noticed how a sweeps casino looks so similar to a regular 'online casino'? I mean they all kinda maybe have their own touch as far as how the site aesthetically appears and they may offer different variety of games or providers but ultimately, they're one in the same, right? Or are they?! So what is it that makes these basically online casinos into a sweeps casino? Well... Each state in the US have different requirements and rules they must follow in order to register through your states attorney general to be able to open for business... But overall, the gist of it is actually quite simple and pretty ingenious if you ask me. So, in order to qualify in Florida as a sweeps, they must offer a way to play their games completely and totally free... No purchase necessary type of stuff and have just as much a chance to 'win' as the next. That's why they all over welcome bonuses and daily log in bonuses and other super generous giveaways like the mail in option where you can get a code and send a letter in the mail with this code and receive free SC .. most of them offer anywhere from $3 to $5 btw .. And there is NO LIMIT to the number of these you send in. You can send in 50 of them if you have the dedication and attention span to get it done.. in the end it would be super rewarding when they load all that free SC on to your account. So the ridiculous jargon they use on coin packages have to be written out the way that they are for them to still be considered a sweeps casino... Otherwise they wouldn't be any longer and then they are now governed by the FTC and from what I've heard, it's a pretty intense and brutal thing to go through if you're wanting to open an online casino... Also I have heard something about a ton of taxes have to be paid out if you're a regular online casino as well... And apparently sweeps casinos get a tax break... Big time. That's why you're seeing all these brand new sweeps casinos popping up every where all of a sudden. They've figured out a legal loop hole to avoid having to adhere to FTC guidelines and the tax amount they would normally have to pay out. The mistake that most of these crooked sweeps casinos make is they think we can't figure out how to report them and get them fined, shut down and even sue them for your "sweeps winnings" ... They're very very wrong. If you indeed have been scammed or screwed over by a sweeps casino, you need to reach out to your states attorney general. They are the people that allowed this site to be able to run and operate in that state and trust me, if you submit a legitimate complaint, it absolutely will be investigated and they most definitely do not want those people all up in their business... They also do not want to be fined and shut down for that state. That's a major income loss and any halfway legitimate site is going to care much more about pissing you off if you decide to take this route... Just make sure you start to screen shot every single thing or record as much as you possibly can y'all... I'm serious. You'll need it trust me. Any correspondence you've had with customer service, make sure you save it and don't delete it. I do try to go out of my way to get the fraudulent scamming sites shut down in my state as much as possible bc well.. I'm just so over it. I truly am. I get engaged when I start to feel like a site has falsely advertised or has stolen my hard earned money. I really get angry if I win and suddenly and conveniently they become impossible to reach and their answers are nothing short of robotic and repetitive. I always make sure to rate the excellent experiences to help my fellow gamblers too.. I always appreciate their honesty when I'm looking up another sweeps casino and my decision weighs very heavily on the trust pilot score and reviews. If it's not above like a 3.8 ... I will pass... Too much at stake and to be perfectly honest, there's plenty other very good and very legitimate ones you can choose to play with a great reputation anyway. So I hope I helped you out... The words they use is bc legally they must.. they are legally bound to use that ridiculous jargon to be considered a sweeps casino.. seems kinda umm.. stupid.. but hey.. it's very true... So there's that... 😂
Response from Free SpinSep 22, 2025
Hi Nicole,
Thank you for taking the time to share such a thoughtful review, we truly appreciate your support!
JO
John
Free?
You know it kills me that for some reason especially with online slot companies they think they can take the word free and throw it in anywhere and everybody's supposed to think ooh it's free it's free oh it's free and hand over all their money I just don't understand what makes them think they can just change the meaning of a word because they want everybody to give them their money The word free means that I don't have to give you anything I don't have to perform any service I don't have to do anything to receive the item that you're saying is free but these companies just like this one plaster the word free on every package they're trying to sell and it's like do they think we're stupid or are they stupid because if I have to give you $24.99 to buy a package those coins that come with it are no longer free because I had to give you something to get them so just because you say the word does not mean it's free If I logged on to your site and clicked on the package and all the sudden it just said congratulations you got 25 sweeps coins in your account and I didn't have to give you anything then they would be free but no you want me to give you money and then you say oh no that's for the gold coins Bull crap nobody is buying those gold coins and if they are they are still with the sweets coins so they're not free I can't get the sweeps coins without buying the gold coins therefore they are not free so your plaster the word all over your site yet there's not one damn thing on your site that's free and for the life of me I cannot figure out why this is not illegal other than if you give the government enough money they'll look the other way but yet every slot company is allowed to do this lots of major corporations out there allowed to do this but slot companies are the worst but I came up with a deal of my own for the slot companies I'm going to give you my entire week's paycheck for free You don't have to give me any money for it in return All you have to do is send me a I want your paycheck request written on college rule notebook paper with ink that comes from an octopus all words double spaced and at least three paragraphs long about why you want my paycheck when I receive it if it comes with a small request handling fee of $2,499.99 I will read the request and send you my paycheck for free You can't get a better deal than that.
Response from Free SpinSep 22, 2025
Hi John,
Based on the information in your review, this does not appear to be an experience with FreeSpin. If you believe it is, or you’d like us to investigate, please contact our support team through our official channels with your username details and we’ll look into it.
MK
Mughal K.
Good nice
I am online playing
Response from Free SpinOct 13, 2025
Thank you for your review. Keep having fun playing!