Our MissionTo give away 1 million FitPro™ fitness smartwatches in an effort to help people become active and healthier! Studies suggest that people who own a fitness tracker or a smartwatch, tend to live a more active lifestyle, but we also see the high cost of smartwatches from big name brands. So we decided to give our watches away for FREE in an effort to reach more people who can benefit from this technology.
Smart Band Watches (freesmartband.com) has 124 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
freesmartband.com
Website
freesmartband.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 19% of reviews.
Latest
Most recent review: January 2025.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
The reason for the middle star is I have yet too receive my White SmartWatch!
A person Can't do much with the band and NO WATCH!?!
WHEN AM I GETTING IT??
WHITE FACE WATCH.. ONE MORE THING WHY WAS I Charged $21.95 for a Free SmartWhite Band?? PLEASE REPLY A.S.A.P.
Response from Smart Band WatchesOct 13, 2020
Hey Mike, hopefully, you can edit your review once you received your full order containing the watch. If you have any questions please do email our customer care team, they are standing by [email protected].
SB
Saundra B.
Couldn't set watch
Couldn't set watch, bcuz of directions are soooo small and in Asian. Waist of money.
Response from Smart Band WatchesOct 13, 2020
Hey Saundra, did you know that we also offer a video tutorial as well as a digital PDF manual on our website? Go to https://freesmartband.com/fitproapp and download the manual at https://freesmartband.com/manual we also have a great customer service team available to you anytime you need them, just email [email protected]!
CB
Charlene B.
Don't work at all
Don't work at all
Response from Smart Band WatchesOct 13, 2020
Oh no, we offer FREE replacements on defective watches! Send us an email at [email protected] and let's get this fixed ASAP.
CG
Chris G.
I hate to leave a negative review
I hate to leave a negative review, but my experience has not been the best. Before ordering from the Facebook page, I read everything I could. They boasted delivery between 10-15 days. I ordered on September 2nd, got an email that it shipped on September 3rd, but did not receive until September 26th. Everything seemed good, at first. Then it was just little things, here and there. My watch, for some reason, doesn't count steps beginning around 10pm up until sometimes 6am. Working third shift, there's no way I can get an accurate count, if it's down and not counting during the busiest part of my day! The app also randomly turns on my Bluetooth from my phone settings. I cannot use my Bluetooth while at work, because it causes interference with the machines, and no matter how many times I turn it off, the app turns it back on within a few minutes. So for now, this watch is not very useful for me. There have been quite a few smaller issues, some of which I will just have to get accustomed to.
Despite all the current issues I've been having, Nicole P. From customer service has been very helpful in trying to help me investigate the problems, and whomever answers questions on the Facebook page has benn helpful as well. I must say that customer service has exceeded my expectations, so far, even if they haven't really been able to find solutions to the issues.
Response from Smart Band WatchesOct 13, 2020
Hi Chris, I know that we're currently working on an issue for you personally with your watch. I hope we can convenience you to make your 2 star a 5 star review soon!
