Our MissionTo give away 1 million FitPro™ fitness smartwatches in an effort to help people become active and healthier! Studies suggest that people who own a fitness tracker or a smartwatch, tend to live a more active lifestyle, but we also see the high cost of smartwatches from big name brands. So we decided to give our watches away for FREE in an effort to reach more people who can benefit from this technology.
Smart Band Watches (freesmartband.com) has 124 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
freesmartband.com
Website
freesmartband.com
Category
Jewelry & Watches
Listed on Five Star Index
2026
About these reviews
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The company replied to 19% of reviews.
Latest
Most recent review: January 2025.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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It does count steps well, but that is about it. The battery capacity is very weak and I have to charge it every night. Biggest drawback is that it does not measure heart rate, blood pressure or oxygen correctly. Heart rate and blood pressure are always too low and oxygen level is always too high. I have precision instruments to compare the watch with. I also found I had to resync the watch every time I charged it with the ProFit application. And the print on the watch is too small to read any of the messages receive. After two weeks, I have put the watch in my drawer, it just was not worth the bother.
KS
Kimberly S.
Kinks
I really do Love my watch the only problem is it keeps resetting itself my steps get erased then start over it does this at least 3times a day I have sent a couple messages but never a response back I need it to work properly
TW
Terry W.
smart watch
Doesn't work 1/2 the time. Heart rate not accurate although blood pressure is close. Doesn't always measure steps. doesn't show heart rate mst of the time.
CA
Cherie A.
Received them quickly but not working
Received them quickly, but won't connent to my Samsung S10....not happy.....someone should state that before people buy them....I am just waiting on a reply back....see what they say....I was really looking forward to using them....bought one for myself and one for my hubby 😔🙁 hopefully I can get it resolved.
DG
Darlene G.
Could not sync with my android …
Could not sync with my android samsong 20 more the one person tried to sync it watching the video.reading instructions disappointed was excited now I have a object to just look at want a refund.
JJ
John J.
I am not impressed with this watch
I am not impressed with this watch. Yes I know I only paid for shipping, but it is less than I expected. The settings in the app are so limited. The app has a lot to be redone. It is more complicated to see the recorded data. I wanted a tracker for steps, sleep, calories burned, heart rate, water intake. The battery has only last just over 1 day before shutting off without warning
I don't care about the running or situps. I will be using my Fitbit again
SB
Saundra B.
Couldn't set watch
Couldn't set watch, bcuz of directions are soooo small and in Asian. Waist of money.
Response from Smart Band WatchesOct 13, 2020
Hey Saundra, did you know that we also offer a video tutorial as well as a digital PDF manual on our website? Go to https://freesmartband.com/fitproapp and download the manual at https://freesmartband.com/manual we also have a great customer service team available to you anytime you need them, just email [email protected]!
CG
Chris G.
I hate to leave a negative review
I hate to leave a negative review, but my experience has not been the best. Before ordering from the Facebook page, I read everything I could. They boasted delivery between 10-15 days. I ordered on September 2nd, got an email that it shipped on September 3rd, but did not receive until September 26th. Everything seemed good, at first. Then it was just little things, here and there. My watch, for some reason, doesn't count steps beginning around 10pm up until sometimes 6am. Working third shift, there's no way I can get an accurate count, if it's down and not counting during the busiest part of my day! The app also randomly turns on my Bluetooth from my phone settings. I cannot use my Bluetooth while at work, because it causes interference with the machines, and no matter how many times I turn it off, the app turns it back on within a few minutes. So for now, this watch is not very useful for me. There have been quite a few smaller issues, some of which I will just have to get accustomed to.
Despite all the current issues I've been having, Nicole P. From customer service has been very helpful in trying to help me investigate the problems, and whomever answers questions on the Facebook page has benn helpful as well. I must say that customer service has exceeded my expectations, so far, even if they haven't really been able to find solutions to the issues.
Response from Smart Band WatchesOct 13, 2020
Hi Chris, I know that we're currently working on an issue for you personally with your watch. I hope we can convenience you to make your 2 star a 5 star review soon!