Our MissionTo give away 1 million FitPro™ fitness smartwatches in an effort to help people become active and healthier! Studies suggest that people who own a fitness tracker or a smartwatch, tend to live a more active lifestyle, but we also see the high cost of smartwatches from big name brands. So we decided to give our watches away for FREE in an effort to reach more people who can benefit from this technology.
Smart Band Watches (freesmartband.com) has 124 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Markei K.
GOT MY WATCH AND FIRST HAD TO CHARGE BUT IT WOUDN'T, THEN IT DOESN'T SHOW ANY ACTIVITY NOR ANY REMEDY.
Response from Smart Band WatchesNov 1, 2020
Hi Markei, oh no, let's make sure we get this taken care of. Have you emailed our support team at [email protected]? We would be very quick to respond and help figure out what the problem is and resolve it. Please give us that opportunity!
Gilda
My watch arrived sooner than I had expected. At first I did not know how it worked - couldn't read the tiny print on the instructions. Sent several emails and Andreas was very helpful and explained everything very well.
Response from Smart Band WatchesNov 1, 2020
Hey Gilda, thank you for the review, but why only 3 stars? Maybe this response will convenience you to upgrade your review! We are so happy that your watches arrived quickly. I apologize that our instructions are so tiny, we do offer a PDF manual on our website. Andreah is one of our best customer care reps, she loves what she does! Thank you for supporting our mission.
keith
Was dubious about the whole concept of these free smartwatches but boy was I proved wrong. My two watches duly arrived and are in everyday use with no issues at all. Thoroughly recommend
Response from Smart Band WatchesNov 1, 2020
Hi Keith, thank you for being dubious, we need more people to look into things more and see what is real and what is not. As you can see by the numerous reviews and the fact that we came through with your 2 watches! We are one of the good ones out here trying to do right by our customers. Thank you for the positive review, it means the world to us!
Amy S.
I ordered 4 watches everyone loves them...only down side I have is I paid for express shipping(5-9 days) and didn't receive them until 4 days after the 9th day
Response from Smart Band WatchesNov 1, 2020
Hi Amy, first off I apologize for the delay in shipping. That is not the norm for us but none the less please accept our apologies. Secondly! Wow we're so glad you and your friends and family love these watches. My family loves them too! Thank you for the positive review.
Gina G.
I received my first watch and it didn't hold its charge. I contacted customer service and Andreah was incredibly helpful. She sent me a replacement watch. I haven't received it yet so I'll see how this one holds the charge. So far I haven't had much experience with the watch but Andreah, their customer service rep. is awesome.
Response from Smart Band WatchesOct 17, 2020
Hi Gina, you're so sweet, thank you for your kind words. I am glad Andreah was able to work with you and get a replacement shipped out quickly. Thank you for your support!
Laurence H.
With regards to your company, Andreah and Amanda have been excellent Representatives and have answered and taken care of in writing all of the concerns that I have had. They are both very sincere and efficient, assets to your company! When I do get the product and use it which I am excited to receive and do, I will write a review on the product as well. Amanda, upgraded me to the two free watches which I asked for because they were the same cost and that was $0. I did buy one charger for the wall even though I have a spare one and paid for it. So my overall cost did not change as promised. They got me the tracking info which I requested without question and looking forward to it, the product I mean.. But so far everything has been smooth and that's good business. In addition, the two reps that I mentioned at the beginning were very pleasant to deal with. I hope you both have a great weekend and stay safe. Larry
Response from Smart Band WatchesOct 17, 2020
Larry, thank you so much for taking the time you leave us this positive review. Andreah and Amanda are truly one of a kind, and they love their job so much. Andreah was telling me about your order, I am so glad we were able to resolve it and leave you satisfied with our customer service. Please stay healthy and safe, you're family now!
Cynthia D.
This watch is a joke. Battery did not stay charged. Watch did not work properly. Never got to use it. Do not buy.
Response from Smart Band WatchesOct 17, 2020
Hi Cynthia, oh no, I'm so sorry you're experiencing trouble with your watch. Don't worry, I am going to have one of our customer care team members reach out to you, is that okay with you? We will make sure this problem gets resolved quickly.
Mr B. P.
I ordered 2 watches but, unfortunately, only one arrived. Contacted customer services and Andreah immediately re-ordered and sent me the second watch - great customer service - thank you Andreah.
Response from Smart Band WatchesOct 17, 2020
Hi Mr. Phillips, we really appreciate you taking the time to let us know how much you enjoyed working with Andreah. I know from just speaking with her today at our staff meeting she spoke highly of you and was happy to help! Thank you again for your support, please do share our website with your friends and family members!
