Fred MeyerReviews of fredmeyer.com

The pharmacy is unhelpful and in fact goes out of their way to make things more difficult. I am handicapped and use their drive thru option for safety reasons. But it is currently out of service. Last time this happened they sent someone out with my meds and asked for my drivers license and I had to sign for the meds. No problem. But today, they refused to do so and even went so far as to tell me that it was illegal (something they had done in the past) and hung up on me. YOU NEVER HANG UP ON A CUSTOMER!!! If I did that at my job I'd be FIRED!!! If I could rate them even lower I would. They have no comprehension what constitutes customer service.

I was attempting to return a grocery pickup item at the Johnson Creek location which had an expiration date of only two days after I purchased it, but was told that I couldn't return in store& needed to call the# on the receipt , where I might possibly receive a refund & to either donate or give away the expired meat- ridiculous. I shared that I've often had to return expired or close to expired foods & was told it was a corporate issue but this is on the store level. The front of store manager was absolutely horrible and lied that I was ignoring the policy and demanding a refund, and when the grocery associate leader arrived.He was absolutely rude and unprofessional as well, greeting me with, "What." Whether or not corporate changed or is just now enforcing this policy takes customer service away and burdens customers. I'm not at all surprised a corporation is acting in this manner but I will be loud about it. How do you have 2 leaders in a store who contribute harmfully to an already escalated situation? The only 2 individuals who helped were Kate & Desiree. Desiree actually asked the front of store person to leave because she could see his presence was only making matters worse. The only feedback I was trying to share was that food can be checked better to prevent this from happening before it's bagged. Matt (horrible grocery associate leader) asked why I didn't just return it when I got it and realized it was about to expire..."I said that's what I'm trying to do!" Smh

FRED MEYER HAS THE WORST SHOPPING APP EVER!!!! I AM computer savvy and this app drives me crazy AND IT HAS ME CLOSING AND GOING TO SHOP THE SAFEWAY APP INSTEAD! WHOS THE HIGHER-UP IDIOT WHO KEEPS RUBBER STAMPING IT?????

Fred Meyer is a dump! I've been working for them for almost a year and they are practically paying slave wages for labor with zero incentives! They allow people to be extremely lazy every day and rather than do something about it they instead get on the people who bust their butts every single day while allowing the worst employees to continuously screw everything up! The store is absolutely filthy and everything about it is disgusting! You would think this store would at least try in regards to keeping their store clean but they don't! Walmart is so much better and it's crazy to even say that but it's true! I work overnight at Fred Meyer throwing freight all night and we don't even have a manager or any security guards or anything! If two employees got in a fight up here nobody would be around to even stop it! They should close every store nationwide because they are a disgrace and they cost so much more than other grocery stores! I can't even tell you how many times I have found items on the shelves that have been expired for months! Take your business elsewhere and stop going to Fred Meyer

I have to say, I always shop at Klamath Falls Fred Meyer, today was a true disappointment in their employees. I heard 2 employees talking quite loud about the murder of Charlie Kirk saying how they didn't care he was shot because they didn't agree with his views. What happened was not right on any level and to express almost like they were glad he was killed was so inappropriate. Do better with your employees.

I did a store pick up on friday the 5th for $401.95. Was charged immediately. I picked up my order that same day. The following day the 6th I was charged AGAIN for the same amount 401.59. The 1st charge went through in 2 days. The 2nd charge has been pending for 5 days. No one will release the charge. Bank cant until its done pending and fred meyer wont refund me. Horrible company. They had no right to charge my card again the day AFTER I picked up my $400 order! Talked to corporate on the phone they wont help. Went in to Redmond Fred Meyer. Asked for the store director and was told they wanted to try to help before calling him. The service desk called corporate. They still wouldnt release the unauthorized charge. Her store director said he wouldnt help me either and wouldnt talk to me. I will never shop at fred meyer and any Kroger store ever again.

I have tried placing a pick-up order on both the website and the app. Both SUCK. Long story short: I can’t. Neither the app nor the site seem to credit my order with my clipped coupon, making it cost at least twice what it should. That said, I have no way of knowing for sure, as there is NOWHERE to see itemized cart contents. Such a rookie move! The only, and I mean ONLY, reason I am monkeying with this POS site/app at all is that Freddy’s is the only place in town that carries my favorite flavor of sparkling water, I intend to place a large order of it, and I don’t want to fool around with employees having to drag it out of the back, or worse yet, tell me they’re out of stock (the store location is not convenient for me). I guess I will go down there, though, because I’m not paying double for it through the site - and, oh, yeah, that’s right - I actually can’t place an order at all because it’s BROKEN. I am unable to place m order for pickup. It doesn’t allow me to choose a day or time, just goes directly to, ‘nope, too bad, go back to cart’ (essentially). The fact that such a large company has such a sh*tty site and app presence is simply inexcusable. The store itself is okay, though way out of my way personally. It isn’t that huge but feels super big and difficult to get to what you want to get to. Overall ambiance is pleasant, though. It’s much nicer than Walmart, for instance - it better be, as their prices sure do reflect it. Their bottle drop (an Oregon program) sometimes fills up or is out of order and there is no notice thereof before you show up. (Bottle drop’s app shows when locations ere out of order - *when reported*.) Super annoying. But not nearly as annoying as their app nor their website! Shop at your own risk of going batsh*t crazy while trying to place an order at the correct price. I dare you!

i purchased some shoes while shopping in town and the shoes are coming apart after the first day i called to arrange a refund and was met with a confrontational customer service rep who refused me a refund demanding i go to the store in order for them to process i have receipt and everything they should need to properly return the product but was refused poor service crappy product and refuse all liability