Fraser EnginesReviews of fraserengineco.com

I contacted them them this morning about a new crate engine . Was told someone would call me right back . It is now this evening and I still haven’t reciprocate a call back .

I called to get a quote they were vary informative

I didn’t purchase anything but just calling to get a quote ….Not pretty easy you can’t just call it took a while just to much calling and texting for an engine then you wait …. They are rude when they answer and just push the button No hold one second

Asked for a quote three times and never received it

I bought a crate Chevy 5.3 from Fraser engine. It was between them and Jasper. Fraser offered a better price and warranty (on paper) than jasper did so they got my business. Fast forward less than 60k miles on my engine, and it needed to be replaced. And this is after spending 3 separate trips to a mechanics shop over the course of the 60k miles driven. In that time, I was threatened by the manager of Fraser that if I posted anything negative, He would void my warranty and sue me in court. What kind of customer service is that? The engine was eventually send to my mechanics shop, installed and given back to me. Except several cylinders were deactivated. So Fraser sent me a defective engine. After taking it back to the shop, Fraser then had to send out the parts to fix what they messed up from the factory. So my engine was never quality tested before leaving their facility. I am now going on 60 days since the claim was started and almost 45 days since the engine was replaced. They have not paid my mechanic 1 red cent for his work, which is all covered under Frasers warranty. Even though Fraser has been paid in full by the warranty company for the work done. And the mechanic is not releasing the truck till he gets paid in full. 60 days I have been without my vehicle. This is extremely unacceptable. I guess there is a reason JASPER is a superior company. save your money and time and buy a JAPER ENGINE if you ever need one. This has got to be one of the most unreliable companies to deal with. Getting in touch with anyone that isn't a call center phone screener is next to impossible. I've owned fords and this is the biggest waste of money I can imagine

Did not get a phone call like promised. Decent prices

Quick turnaround on a rough estimate but ever since I submitted the request I've been bombarded with emails and text messages that are driving me crazy.

I’ve tried contacting them but never can get ahold of them the same day. A situation was told to me that it was going to be taking care of as far as my warranty and it has been 7 months later.