MINDY S.
Good customer service
Good customer service , though I was supposed to receive call back and did not- not great on that end- made me “work” to make purchase.
Response from Frank Rowe & SonJan 19, 2023
We want great customer service, and sorry that we did not meet your expectations. We do see that Esperanza did contact you about shipping, but we are going to have a customer service lead reach out to ensure that everything is as it should be. We appreciate you taking the time to review us and let us know where we need to improve. Thank you for choosing Frank Rowe & Son as we truly value your business!