Airbnb management services company in Dubai
Frank Porter (frankporter.com) has 632 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Chris L.
A lovely apartment in Dubai in Sports City. Everything you need for a short stay. The apartment was modern, with all the usual appliances and equipment. I would stay again.
Response from Frank PorterNov 26, 2024
Thank you for taking the time to share your feedback. We genuinely appreciate your comments, as they help us enhance the quality of our service and improve the guest experience.
Matilda K.
The management is very poor especially on security money and absent when clients need service like extra key for a group visit.
Response from Frank PorterNov 28, 2024
Hi Matilda, Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. We take your concerns seriously and are working on improving our processes to ensure a smoother experience for our guests in the future. We value your input and will make the necessary adjustments to enhance our services. We hope to have the opportunity to host you again and provide a better experience next time.
Владимир С.
The apartment was nice, with an amazing view like in the pictures. The staff was polite and helpful.
Response from Frank PorterNov 25, 2024
Hi, Thank you for your lovely review! We're so glad you enjoyed the apartment and the stunning view. It's great to hear that our staff made your stay even better with their helpfulness and politeness. We’d be happy to host you again anytime!
Tala K.
Well located apartment, easy check-in process, very responsive to all our needs, clean and tidy, furniture as per pictures, due to central location there's noise from the street outside.
Response from Frank PorterNov 25, 2024
Hi Tala, Thank you for your detailed feedback! We're happy to hear that you enjoyed the apartment's location, the easy check-in process, and our responsiveness. We also appreciate your comments on the cleanliness and the furniture matching the photos. We understand that the central location can bring some street noise, and we hope it didn't affect your overall stay too much. We would love to host you again in the future!
Abdullah
The place was very cleaned considered luxury and it would me first choice whenever i would re-visit Dubai.
Response from Frank PorterNov 25, 2024
Hi Abdullah, Thank you so much for your kind review! We're thrilled to hear that you found the place clean and luxurious. It would be an honor to welcome you back on your next visit to Dubai. We look forward to hosting you again!
Joseph I.
Wonderful guy Frank
Response from Frank PorterNov 25, 2024
Hi Joseph, Thank you for the kind words! It was a pleasure having you as a guest. We hope to welcome you back soon!
Kevin W.
Great apartment located right on the marina. The views from the balcony at night are amazing. The apartment is located within walking distance of the marina and JBR beach. Bobby the host is very professional and was very proactive when responding to any questions I had. Fully recommend this host and the apartment
Response from Frank PorterNov 28, 2024
Hi Kevin, Thank you so much for your kind review! We’re delighted to hear that you enjoyed the stunning marina views and the convenient location close to the beach. It’s great to know that you had a smooth experience and felt well taken care of during your stay. We truly appreciate your recommendation and would be happy to host you again anytime!
MC&OA INTERNATIONAL S.
Great location 100%, nice and clean appartment! For sure next time, will chose it again❤️
Response from Frank PorterNov 25, 2024
Hi, Thank you for your wonderful review! We're so glad you enjoyed the location and found the apartment nice and clean. We’d love to host you again next time—looking forward to it!
