Frame.ioReviews of frame.io

Frame.io became unreliable. Customer service also became on of the worst.

The worst customer service I've ever encountered. Trying to adjust over billing on two statements. I call every day without reconciliation. They promise to call back. I've never received a call. How the heck do I talk to accounting Frame?? 1 week of this so far!

They do not let you delete your account. There is NO option whatsoever to close and end your account. This is a complete scam and infuriating.

Depuis que Adobe a acheter Frame, c'est vraiment problématique, depuis la maj plus d'intégration Davinci on m'a dit que ça allait etre disponible mais on sait c'est simplement pour bloquer et forcer les gens à utiliser première pro, vendre son entreprise à des gens qui n'ont pas d'éthique merci frame

Adobe made this amazing tool shit We were using this as an amazing tool for video editing and getting feedback from clients, after adobe bought it, it doesn't work properly, it needs to be injected as new "plugin", everything got so much more complicated, and now its unusable, and even doesn't work in Davinci Resolve. THANK YOU, GOOD JOB

FrameIO used to be amazing until Adobe got its hands on it. Now the free version you get with your Adobe subscription is practically useless. I wish I could revert to V3 which worked beautifully. Going to have to go back to Vimeo or WeTransfer now.

An absolute scam! I upgraded to the Pro subscription that clearly said that it includes 5 users. But guess what - that's a lie!! I got charged an additional $15 for the used that I invited to Frame. You are a disgrace and you are actively lying on your website!

Signed up for a paid Pro account, which says in multiples places includes 5 team members. After paying the subscription cost, it becomes clear that any team members you try to add incur an additional $15 cost, per person. This information feels deliberately hidden from the pricing pages. Even the Free version includes two team members at no cost. Deliberately misleading information on the Plan / Pricing page. I feel scammed.