FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Jodi-Ann T.
This Fragrance is top tier, it smells just as i remember it years ago and last for hours.. Highly recommend.
Response from FragranceXMar 4, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you love your fragrance. Have a great weekend. We look forward to serving you again soon.
Wadeema
I called you but no one answered !! And i send an email , no one answered me either , you take money from my bank acc I didn’t make any orders !!!!! Please contact me !!
Response from FragranceXMar 3, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
LA
Amazing ! I receive my product very quick. Amazing purchase. Authentic product. I will be purchasing again from this website.
Response from FragranceXMar 4, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly. Have a wonderful weekend! We look forward to serving you again soon.
Loham H.
Worst purchase ever!delivered the perfumes and one was open and bottle almost empty lol!
Response from FragranceXMar 2, 2022
Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. If I may ask, what has made your experience unsatisfactory with us? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Maria M.
It came fast soon after ordering within 5 days. Everything was good. Thank you
Response from FragranceXMar 1, 2022
Thank you for taking the time to write a review. We are happy to hear that you received your order quickly. We look forward to serving you again soon. Enjoy your week.
Jose C.
Everything was very good delivery was really fast thx
Response from FragranceXFeb 28, 2022
Thank you for taking the time to write a review. We are happy to hear that you received your order quickly. We look forward to serving you again soon. Enjoy your week.
Neil C.
I bought some Agent Provocateur perfume for my wife as a Christmas present. When my wife opened it it was immediately obvious that it was either not original or was out of date. My wife has been wearing this perfume for many years and it bore no resemblance to Agent Provocateur. We contacted FragranceX who sent us a returns label. We returned the product and after a couple of weeks contacted FragranceX for a progress update. We were informed that we would get a refund when the product had been received and scanned back in New York. We sent several follow up emails over the next couple of months and received similar replies. On the 10th of February, we received an email informing us that, although the item had been received at their UK warehouse, our refund could take a few months to process. We were left with no other option than to open a PayPal dispute which has now been settled in our favour. I will never use FragranceX again as I don't expect to wait months for a refund for a stale product.
Response from FragranceXFeb 28, 2022
I do apologize you feel this way. We do strive to make sure all of our customers are taken care of. If I may ask, What is your order number? We would love to resolve this issue for you. Please contact us at [email protected] so we may assist further with this. Have a great week!
Christina
fast and efficient sale. No problems!
Response from FragranceXFeb 28, 2022
Thank you for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order quickly and with no issues. We look forward to serving you again soon.
