Laura A J.
Lovely smell
Lovely smell

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Laura A J.
Lovely smell
Marcel M.
Great company and always smooth ordering and shipping process. Have recommended to many friends!
Chekeya
I ordered Jimmy Choo’s Illicit perfume from another site almost 2 weeks before this order because I needed it by 12/17 for a Friendsmas Secret Santa party but it never showed up. I then ordered it from here on 12/15 for the same price and it was delivered the very next day on 12/16, NOT EVEN A FULL 24HRS LATER!! I’m super impressed and appreciative of the extremely fast shipping! Will definitely be ordering from this site only from now on, you all have gained a recurring customer! Thank you kindly!
Response from FragranceXDec 27, 2022
Thank you so much for taking the time to write a review. We appreciate the feedback. We are happy to hear that you received your order so quickly. Have a wonderful week. We look forward to serving you again soon.
Andrew
Used them quite a few times now and I've never been disappointed.
paul L.
Do not purchase from this company. My order was sent back and I did not receive this. I was then refunded £21 when I paid £74 god knows where they got this amount for refund !! They now have the product back along with £53 of my money !!! They have now stopped responding to my emails !! I have since purchased the same items cheaper and have them for Xmas no thanks to this company !!! Don’t do it !!!
Response from FragranceXDec 27, 2022
Thank you for taking the time to give us a review. I do apologize you feel this way. We do strive to make sure all our customers are taken care of. Please note that you were refunded for the item's price. We are not responsible for the return cost and we state on our site that unless we made the error that the shipping fees are non refundable. We are truly sorry that the order was returned. But it was shipped to the address that was provided at check out. Please note that you were refunded a second 27 USD. The original refund was an error and was only for 1 item returned not 2. So you were refunded a second time which may not have hit the bank yet. We are truly sorry for the error and we hope you have a wonderful day!
JULIEN W.
Navigation on the website was easy. Shipping was on time my product came safe and in well packaged. I would definitely be ordering again from here for me. My wife gonna love her perfume (Christmas gift). The prices are unbeatable, that’s the main reason I chose this website. Thanks million!
Vinie B.
J’ai commandé pour près de 200€ de parfum le mois dernier ça n’a jamais été livré eux me disent que si et me présentent un papier signé je leur dis que non je n’ai rien je n’étais pas le jour de la livraison et c’est un gribouillis pas du tout ma signature j’habite dans un bâtiment des fois les livreurs déposent les colis, les donnent à des voisins etc etc etc je demande ou a été déposé le colis? A t’il été donné à quelqu’un ou qu’elle porte? Aucune réponse ils me disent de remplir un document je le fais 4 fois ils ne répondent plus je leur demande de renvoyer un colis à laisser à la poste en cas d’absence j’irai ainsi le chercher là bas ils ne répondent pas j’ai ni remboursement ni colis 1 mois est passé près de 200€
Response from FragranceXDec 23, 2022
Merci d'avoir pris le temps de nous donner un avis. Je suis désolé que vous ressentiez cela. Nous nous efforçons de nous assurer que tous nos clients sont pris en charge. Veuillez noter que je viens de regarder votre commande dans notre système. ET il n'y a AUCUN e-mail ou appel de votre part. Si vous n'avez pas reçu votre commande, nous contacterons le transporteur et lui demanderons de déposer une réclamation pour vous. Je suis désolé, je ne sais pas à qui vous avez envoyé des e-mails tout ce temps, mais je vous assure que CE N'ÉTAIT PAS NOUS ! Je vous enverrai un e-mail ainsi qu'au transporteur. Passez de merveilleuses vacances !!!
Edie G.
Great prices. Received my order way sooner than expected. Especially this close to Christmas. The constant communication between ordering and receiving my product made me more confident in my purchase. Will definitely order from this site again. Thanks!