FragranceXReviews of fragrancex.com

Response from FragranceXJul 18, 2023

Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that you received a damaged product. We are looking into this internally and further updates will be provided via email. Have a great day!

Response from FragranceXJul 18, 2023

Hello! Thank you so much for your 5-star review! We appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Response from FragranceXJul 18, 2023

Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that you are unhappy with the product. We want to assure you that we only stock 100% authentic and original brand name products. In order to resolve this issue, we encourage you to take advantage of our 30-day return policy. Please contact our Support team at [email protected] for further assistance. Have a great day!

Response from FragranceXJul 12, 2023

Hello! Thank you so much for your 5-star review! We appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Response from FragranceXJul 12, 2023

Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that your order was delayed and not handled with care. Indeed I was able to confirm in the tracking details that  "due to operating conditions, your package was delayed". We are really sorry about this, as it was out of our control. For the delay and the nozzle issue described, I just refunded your Klarna account for $12, you should see the funds in your account within 24h. Hope this helps a little. Have a great day!

Response from FragranceXJul 12, 2023

Hello! Thank you so much for your 5-star review! We appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Response from FragranceXJul 11, 2023

Hello! Thank you so much for your 5-star review! We appreciate your support and are thrilled to hear that you had a great experience with us. We look forward to serving you again in the future!

Response from FragranceXJul 10, 2023

Hello! Thank you for your review. We appreciate your feedback and are sorry to hear that you are unhappy with the product. We want to assure you that we only stock 100% authentic and original brand name products. In order to resolve this issue, we encourage you to take advantage of our 30-day return policy. Please contact our Support team at [email protected] for further assistance. Have a great day!