Linda M.
This is a company who sends fake perfume
This is a company who sends fake perfume out. I got 3 and none of them smelt. Waster of hard earned money, time. Sure they say to return it for full refund, but you have to pay the postage, but here’s the worst part….you can’t send it though regular post in an aeroplane to get it back to LA. THIS IS THE BIGGEST SCAM I KNOW OF. I can’t reply to their comment below, they have a useless answer for everything. They are scammers and are abusing the system. They are 100% not genuine and have no affiliation with the actual companies. The goods have no fragrance AT ALL.
Response from FragranceXJan 12, 2024
Hello Linda, Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret any dissatisfaction with your product. We exclusively carry 100% authentic and original brand name products. If you find that the item doesn't meet your expectations and you'd like to explore alternatives, we encourage you to take advantage of our 30-day return policy. Returns within the USA are free of charge, however for international orders we lack Return Labels for some countries and therefore the return should be indeed covered from your end. Furthermore, note that our return address is in NY. In case you have additional questions, please do not hesitate to contact us.