Paul T.
Out of stock
Ordered some perfume as a birthday gift. Paid up front, waited several weeks only to be told product was out of stock. Cancelled order, money still not refunded to my card. Very poor
Response from FragranceXJan 25, 2024
Hello, Paul Thank you for taking the time to share your thoughts. We genuinely appreciate your feedback and regret the experience that you had. I see that a refund was processed on Jan 23rd to your card. Please allow between 1-5 business days (weekends and holidays not included) for the funds to be reflected in your account. If you have any further concerns or questions, please feel free to reach out to our Customer Support team, who will be more than happy to assist you.