FragranceXReviews of fragrancex.com

Response from FragranceXSep 16, 2024

Hello Barry, Thanks for the great review! We’re glad you found the process fast, easy, and affordable. Hope to serve you again soon!

Response from FragranceXSep 16, 2024

Hola Carmen, Gracias por tu interés en realizar una compra con nosotros. Lamentablemente, en este momento no realizamos envíos directos a México. Sin embargo, puedes hacer tu pedido en nuestro sitio web y utilizar un servicio de reenvío de paquetería para que los productos te sean enviados a tu destino deseado. Si tienes alguna otra duda, no dudes en contactarnos. ¡Esperamos poder ayudarte con tu compra!

Response from FragranceXSep 16, 2024

Hello, We sincerely apologize that you received your fragrance in a damaged condition. This is certainly not the experience we aim to provide. On September 10th, 2024, we sent you an email requesting additional images, including photos of the packaging, packing materials, and the fragrance itself. Unfortunately, we haven’t received a reply yet. Please feel free to forward us those images at your earliest convenience to [email protected]. We’d love the opportunity to make things right for you! Thank you for your understanding, and we look forward to resolving this for you.

Response from FragranceXSep 16, 2024

Hello Victoria, Thank you for your lovely review! We're thrilled to be your “go to” for Jessica McClintock and glad you're happy with our pricing and fast shipping. We appreciate your loyalty!

Response from FragranceXSep 16, 2024

Hello Olga, We’re sorry to hear that you weren’t completely satisfied with the Victoria's Secret (Love is Heavenly) fragrance you received. We want to assure you that all the fragrances we sell are 100% authentic, brand-name products sourced directly from authorized suppliers. It seems that you didn’t reach out to us to try and resolve this issue before leaving this review, and we would love the opportunity to make things right for you. Please feel free to contact us at [email protected], and we’ll do our best to resolve the situation to your satisfaction. Thank you for giving us the chance to improve your experience!

Response from FragranceXSep 16, 2024

Hola Pedro, Lamentamos mucho que no hayas recibido tu pedido. No recibimos ninguna notificación previa informándonos de que no te ha llegado. ¡Nos encantaría solucionarlo! Por favor, escríbenos a [email protected], mencionando esta reseña, para que podamos revisarlo de inmediato. ¡Gracias por tu comprensión!

Response from FragranceXSep 16, 2024

Hello Elza, We sincerely apologize for the inconvenience caused by the delay in receiving your order. Unfortunately, we’ve been unable to locate your order based on the details provided in this review. We would love the opportunity to make things right and ensure that your order is received. Please email us at [email protected], referencing this review, so we can look into this issue immediately and resolve it for you. Thank you for your patience, and we look forward to assisting you!

Response from FragranceXSep 16, 2024

Hej Dinah, Vi beklager meget, at du ikke har modtaget din ordre og mangler et track and trace-nummer. Vi vil meget gerne hjælpe dig med dette! Send os venligst en e-mail med dit ordrenummer til [email protected] og henvis til denne anmeldelse, så vi kan undersøge sagen nærmere. Vi ser frem til at høre fra dig!