Kenneth F.
Great experience!
Great experience!
Response from FragranceXAug 26, 2024
Thank you so much!

FragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Kenneth F.
Great experience!
Response from FragranceXAug 26, 2024
Thank you so much!
Miguel M.
Easy website to maneuver and fast delivery service
Response from FragranceXAug 26, 2024
Thank you so much!
Upset
FragrenceX cancels orders without customer authorization and gives false information in regards to negative reviews. They have been reported to the Better Business Bureau for their fraudulent activities and charges. FragrenceX Stop harassing me you are being reported for harassment of customers for leaving negative reviews due to your gross incompetence.
Response from FragranceXAug 22, 2024
Dear Beata, Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience or frustration you may have experienced. Our goal is always to provide the best possible service, and we regret that we did not meet your expectations. We understand that the cancellation of your order has caused you concern. To clarify, your order was canceled as a precautionary measure because you requested shipment with a specific carrier, which we could not guarantee. To ensure your satisfaction, we promptly processed a full refund as we wanted to avoid any potential issues with the shipping process. There were no fraudulent activities or charges. If you have any further concerns or if there’s anything we can do to rectify the situation, please do not hesitate to reach out. We value your feedback and are committed to making things right. Thank you for your understanding.
LaSandra
My order came quickly. I love all my products. I recommend to my friend.
Response from FragranceXAug 26, 2024
Thank you so much! We can't wait for your next order!
Manette Field's oh so very F.
It was easy finding the perfumes I was looking for, the prices are reasonable and checkout was simple. I ordered Viva la Juicy 'Rose' and Christian Siriano 'Ooh la Rouge' for my daughter's birthday. My orders arrived quickly, tracking was easy and the perfumes arrived in perfect condition. It was a pleasant experience ordering from you. My daughter was thrilled with her gifts and I was "the best mom ever," thanks to you! Thank you for such a great experience....now it's time to do a little shopping for myself!
Response from FragranceXAug 21, 2024
Hello Manette! Thank you for your outstanding 5-star review. We greatly appreciate your support and are delighted to know that you had an exceptional experience with us. We look forward to your next order!
Rose B.
Easy and sent right away
Response from FragranceXAug 21, 2024
Thank you so much!
Christoph N.
Ich kann nur warnen: ich habe ein leeres Päckchen zugeschickt bekommen. Auf Nachfrage/Reklamation bei FragranceX wurde mir mitgeteilt, dass das Päckchen mit Inhalt verschickt worden wäre. Zusätzlich habe ich auch den Zusteller DPD kontaktiert. Nach dem meine Emails unbeantwortet blieben, habe ich dann angerufen und mir wurde telefonisch mitgeteilt, dass nur FragranceX reklamieren kann, da nur sie mit DPD einen Vertrag haben. FragranceX wiederrum sieht keinen Bedarf, da sie ja das Päckchen mit Inhalt verschickt hätten. Summa summarum Unwillen seitens FragranceX, bei DPD Nachforschungen zu initiieren. Auf Kulanz oder Hilfe brauchen Sie nicht zu hoffen. Ich habe teures Lehrgeld bezahlt. Nie wieder FragranceX.
Response from FragranceXAug 19, 2024
Hallo, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Wir freuen uns sehr über Ihr Feedback und bedauern jede Unzufriedenheit mit Ihrer Bestellung. Wir werden dies intern prüfen und uns per E-Mail bei Ihnen melden. Ich wünsche Ihnen einen schönen Tag!
Noname
Very happy with my perfume purchase. Been looking for this perfume for years. Speedy delivery considering I’m UK and company is in USA. Would recommend
Response from FragranceXAug 21, 2024
Hello! Thank you for your outstanding 5-star review. We greatly appreciate your support and are delighted to know that you had an exceptional experience with us. We look forward to your next order!