FragranceXFragranceX is listed under Cosmetics & Makeup.
FragranceX (fragrancex.com) has 21,779 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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S-
Good brands, priced well (I like the testers) and arrived in a reasonable amount of time with free shipping :)
Response from FragranceXJan 8, 2025
We’re thrilled you enjoy our selection and value the testers! Thank you for highlighting our great prices and free shipping.
Paige L.
I ordered from this company on the 3rd of November, I never received my parcel as they cancelled my order, but still kept my money!! I am never using the company again, shocking customer service also! Wouldn’t recommend to anyone!
Response from FragranceXJan 8, 2025
Hi Paige, We sincerely apologize for your experience. Please contact our support team immediately so we can investigate and ensure this issue is resolved promptly.
Gloria O.
so impressed by the fast shipping and so glad I was able to find my perfume again
Response from FragranceXJan 8, 2025
Hi Gloria, We’re so happy you found your favorite perfume with us! Thanks for appreciating our fast shipping!
Stephen D.
DO NOT BUY FROM. Useless company. Purchased a fragrance on 11/12/2024 as a Xmas present. Parcel has never been delivered. Refusing to issue refund. FragranceX say I have to contact courier DPD. DPD had parcel out for delivery but has been delayed ever since. It is not my responsibility under Consumer Rights Act to chase the courier it is the responsibility of FragranceX but they will not fulfill it. Time for the small claims court.
Response from FragranceXJan 8, 2025
Hi Stephen, We deeply regret the inconvenience caused. Please reach out to our customer service team directly so we can review your case and work towards a resolution.
Richard G.
Good fragrance at a good price! Would highly recommend
Response from FragranceXJan 8, 2025
Hi Richard, Thank you for your recommendation! We’re glad you’re enjoying our fragrances and great prices.
Joan
Loved all..
Response from FragranceXJan 8, 2025
Hi Joan, We’re delighted to hear that you loved everything! Thank you for choosing us!
Cheef D.
My wife loved it amazing and highly recommended...thank you
Response from FragranceXJan 8, 2025
Hi Cheef, We’re so glad your wife loved it! Thank you for your recommendation and support!
customer
It was a Christmas gift He was very pleased with it
Response from FragranceXJan 8, 2025
We’re thrilled to hear it made for a perfect Christmas gift! Thank you for sharing!
