FragranceXReviews of fragrancex.com

Response from FragranceXOct 20, 2026

Hi Rasheeda! We’re so happy that your first shopping experience with us was a positive one! It’s wonderful to hear that you love your La Vie Est Belle fragrance and found it at a price you were happy with. Thank you for recommending us, and we hope you enjoy every spray! 🌸

Response from FragranceXOct 20, 2026

Hi there! We’re truly sorry that your latest order was incomplete, especially after you’ve been a loyal customer for many years. We understand how frustrating it must be to report a missing item and feel that your concerns haven’t been properly addressed. Your experience matters to us, and we’re sorry we’ve let you down. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can take another look at your order and review your concerns. We’d appreciate the chance to help make this right and regain your trust.

Response from FragranceXOct 20, 2026

Hi Ruby! We’re so glad you love Versace Crystal! We understand how lovely it would be to have the matching lotion as well. We appreciate your feedback and hope we can offer more of the products you love as our selection evolves. Thank you for shopping with us! 🌸

Response from FragranceXOct 20, 2026

Hi Carol! We’re very sorry that your fragrance seemed to change after only a few uses. We understand how disappointing and concerning it is when a scent initially smells as expected but later seems to smell only of alcohol. We take concerns about fragrance quality seriously and would appreciate the opportunity to look into this. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can review your experience and assist you with the next steps. We sincerely apologize for the disappointment.

Response from FragranceXOct 20, 2026

Hola Grey! Lamentamos mucho que tu perfume no haya llegado. Entendemos lo frustrante y decepcionante que es esperar un pedido y no recibirlo. Por favor, comunícate con nuestro equipo de atención al cliente a través de [email protected] o al 1-888-557-3738 para que podamos revisar el envío y ayudarte a investigar lo sucedido. Nos disculpamos sinceramente por las molestias y esperamos poder ayudarte a resolver esta situación pronto.

Response from FragranceXOct 20, 2026

Hi Angie! We’re so happy to hear that you love your purchase and had a great experience with us! Thank you for sharing your feedback. We hope to help you discover more fragrances you’ll love in the future! ✨

Response from FragranceXOct 20, 2026

Hi Bruce! We’re very sorry to hear that the fragrance seemed to have little to no scent. We understand how disappointing it is when a product doesn’t perform as expected, and we take concerns about fragrance quality seriously. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can review your experience and help determine the next steps. We apologize for the disappointment and appreciate you bringing this to our attention.

Response from FragranceXOct 20, 2026

Hi Judith! We’re glad you love our fragrances, but we’re sorry the delivery took longer than expected. We understand how important timely delivery is and appreciate your patience. We’ll continue working to provide a smoother shopping experience, and we hope your next order reaches you sooner!