FragranceXReviews of fragrancex.com

Response from FragranceXOct 20, 2026

Hi Vicky! We’re delighted that your first experience with us was so positive! It’s wonderful to hear that your order arrived on time, the process was easy, and you found a great price. We hope you’re able to find Chanel No. 5 in our selection soon. Thank you for giving us a try! ✨

Response from FragranceXOct 20, 2026

Hi Jason! We’re truly sorry your order took so long to ship and arrived well past the expected date. We understand how frustrating it is to pay for an order and then watch the tracking sit unchanged for days without knowing what’s happening. You deserved a better experience, and we apologize for the inconvenience. Please contact our customer service team at [email protected] or 1-888-557-3738 if you’d like us to review the shipment and your concerns. We appreciate your feedback and are sorry we fell short of your expectations.

Response from FragranceXOct 20, 2026

Hi Donna! We’re happy to hear that your fragrance arrived on time, matched its description, and was available at a great price! Thank you for taking a moment to share your experience. We hope to welcome you back soon!

Response from FragranceXOct 20, 2026

Hi there! We’re sorry that the fragrance didn’t smell the way you remembered and that you were disappointed with both the price and delivery time. We understand how frustrating it is when a familiar scent doesn’t meet your expectations. We’d appreciate the opportunity to review your concerns. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can assist you further. Thank you for sharing your feedback.

Response from FragranceXOct 20, 2026

Hi Lara! We’re so happy you’ve found a fragrance you absolutely love! It sounds like it has become a special part of your routine. We appreciate your honest feedback about its longevity, too, and are glad you’re enjoying it enough to keep reaching for it. Thank you for shopping with us! 🌸

Response from FragranceXOct 20, 2026

Hi Lee! We’re glad your order arrived quickly! Thank you for choosing us and taking the time to share your feedback. We hope you enjoy your fragrance!

Response from FragranceXOct 20, 2026

Hi Matt! We’re happy to hear that your order arrived on time, in perfect condition, and at a great price! Thank you for shopping with us. We hope you enjoy your purchase!

Response from FragranceXOct 20, 2026

Hi Andrew! We’re sorry that your expedited shipping experience didn’t meet your expectations. We understand how frustrating it is to pay extra for faster delivery and feel that the service wasn’t worth the additional cost. Please contact our customer service team at [email protected] or 1-888-557-3738 so we can review your order and shipping concerns. We sincerely apologize for the disappointment and appreciate the opportunity to look into this.