M. C.
The woman was very nice and very…
The woman was very nice and very patient with me and my kids, I will be back for more good smells, and amazing deals as well.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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M. C.
The woman was very nice and very patient with me and my kids, I will be back for more good smells, and amazing deals as well.
Gregory M.
Greg here from Charlotte Nc. Dear management, The store, AMAZING, The atmosphere AMAZING, The smell AMAZING, The greeting every customer AMAZING. But what stood out most of all? Was the absolutely amazing customer service. My helper was a very respectful young man named Jamer. Not only was his first initial introduction great. He knew his product and he knew how to sell. Not only did he help me find terrific fragrances for the fall / winter, he asked me questions…gave a useful scenario…solved my problem and upsold me on my purchase and THAT is what I call a salesman. He even took the time to let me look around while he helped on customers. AND got through a language barrier. Whatever you guys are paying I can almost PROMISE for the work he showed me without even knowing I’d do this it’s not enough. I was able to learn the difference between a niche fragrance and name brands, the difference adjectives Ex. Floral Fruity citrus musky. He even threw in a bit of his own snd showed me some that’s for more of a “formal” feel or “sleeping in” “business casual” and THATS what I love to see a salesman Who can connect with his client on a more personal level that isn’t just about his numbers. I will definitely be back to concord Mills to shop again 10/10 experience would HIGHLY recommend. **p.s** Management Look into this guy His salesmanship is DIFFERENT!
L.Lee
The sales person at this store was so service oriented. She took the time to let us sample various smells of fragrances. She was great and does her job so well, it makes me want to go back to see her and appreciate her great service.
Annie octa P.
Prompt, courteous and patient sales person.
Valued C.
Wonderful experience, sale assoc. was outstanding and very helpful. I have never bought anything there before but will definitely be the only place I buy my fragrance from now on.
Lorenzo L.
The reps were friendly, nice and very knowledgeable.
Valued C.
The associate was very helpful and knowledgeable. I was treated very well and nicely.
Valued C.
The lady who helped me was super patient and helpful. She was knowledgeable and kind. I enjoy going to the store because of all their variety.