Valued C.
The lady was wonderful
The lady was wonderful

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
The lady was wonderful
Valued C.
The staff was very helpful, understanding and accommodating to the issue with a gift I received.
Valued C.
Fabulous service, super friendly, clean store
Marangeli
The ladies was so experienced and cordial.
Valued C.
We had the very best experience in your Allen Outlet Store. Walked in and was immediately engaged by Mac, a new employee at the store. She was delightful! She exuded excitement for and knowledge about the fragrances and made recommendations to us that were spot on. She did a great job of upselling and not because she was trying to upsell but because she was so excited about the possibilities for us. There were three in our group - two talking with Mac and another with Megan, who was equally knowledgeable and excited!! She and Mac worked so well together and clearly enjoyed working together.
Valued C.
Recieved lots of help while searching for a new fragrance! Originally just came to look as I didn’t have my mind set on a specific perfume but staff was very warm and welcoming and easy to talk to!
Martin
The woman who helped me was very kind and resourceful when it came to product knowledge. She knew products to recommend and explained to me all the promotions. Got me to try out of the manager specials and buy one! Was a great experience overall!
Zohar L.
I hate this store super expensive and hate the return policy and I really hate the service. Y’all policy sucks and I’ll never be shopping there ever again!
Response from Fragrance OutletOct 5, 2023
Thank you for taking the time to write a review about your recent experience at one of our outlets. We are sorry to hear about the experience you had. I assure you that we have addressed this issue with relevant team members for immediate correction. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Thank you, Fragrance Outlet