Fragrance OutletReviews of fragranceoutlet.com

Great people to talk too. They understand when you tell them what you're looking for.

The sales associate did not mention the gift with purchase. I had to ask about it myself. He had to ask the assistant mgr where the GWPs were. She was highly annoyed with him because he didn’t ring it with the transaction, which she said messes up the inventory. She make it awkward picking which bag. Also, I’ve spent a lot of money in the past, and I know I’ve given my email address before. He checked the 2 emails I gave him, and I could see it pulled my name up with the 2nd email I gave. Yet, he said I had no points/rewards. He seemed very new, and no sure of the job yet. It wasn’t the best experience. I also don’t like the return policy at fragrance outlet. They hardly have any testers to try the fragrance first, and to return it has to be unopened. So if I don’t end up liking the fragrance, I’m just out the money? At least if you returned the opened fragrance they could finally make some testers.

I downloaded the code and they said they could not give me the 5.00 off the order I spent over 100 in the store. Even though it was first time there. Not happy and probably will not go back Was the 5.00 worth loosing a new customer over.

Very helpful and friendly! Had exactly what I came in for.

Great selection. Helpful staff.

Good Experience. Staff were courteous and friendly.

It is good to get help from the same person, she is always so friendly.

Just a good experience shopping scents