Valued C.
I plan to raise complain against…
I plan to raise complain against dishonest practices of this company. They don’t take returns but only exchanges, and this fact is neither advertised nor informed of while purchasing. They add it as a fine print on the receipt. To boot, their prices are 30% higher in general. Surely not a company worth doing business with.
Response from Fragrance OutletJan 10, 2024
Thank you for your feedback. Our products are priced competitively for the market in which they are sold. Taking advantage of our current promotion of Buy 1 get 1 50% off, is how our customers can really see a value. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.