Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

Christopher Wilson S.
Nov 26, 2023
This was my 2nd time using the site & I…
This was my 2nd time using the site & I was done in 10 minutes. No issues at all
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Valued C.
Nov 26, 2023
Great customer service
Great customer service
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Disappointed
Nov 26, 2023
Not authentic
I purchased two Versace gift sets at my local Fragrance Outlet and I'm concerned with its authenticity. I've been wearing this scent for almost 15 years, so I'm familiar with purchases from big department stores and authentic labeling. I've purchased this same Versace yellow diamond scent from FO in the past, and this bottle in the gift sets have diffferent labeling. For example, the two bottles don't have writing on the back and bottom lower front. My previous bottles purchased from FO as well as big department stores DO have the writing. According to my research online, these new bottles appear to be fakes, and knock offs. The scents do not last and the spray mechanism is not the same. These squirt awkwardly. I'm disappointed in my gift set purchases of almost 200 dollars for what appears to be inauthentic products.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Gabriel
Nov 26, 2023
Customer service excellent
Customer service excellent
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No
Nov 26, 2023
None
None comment’s needed
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Shane
Nov 26, 2023
Great salesman great fragrances didn't…
Great salesman great fragrances didn't feel scammed
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Valued C.
Nov 26, 2023
Kathy was great
Kathy was great. We enjoyed shopping there.
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Andrea G.
Nov 26, 2023
Great customer service, and an overall luxury experience!
The store associate who helped us was very patient and attentive despite the long lines. She let us compare old favorites to some new scents to make some good holiday gift choices, and I even found a small gift in my bag when I got home!
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