Valued C.
Awesome customer service
Awesome customer service

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Valued C.
Awesome customer service
KARLA B.
The ladies were very helpful! And offered lots of help.
Valued C.
The personnel took the time to allow us to smell many perfumes and was wonderful at trying to make sure we were happy with the scents we chose.
Brian S.
Sales associate was friendly, helpful and knowledgeable of products. Made the purchase very simple.
A.D
The cashier didn’t do the proper transaction, had to swipe my card twice, She did confirm the size bottle of perfume, I wanted to get the smallest size due to budget, paid more than what I wanted. Refund/re-rin would have been more inefficient.
Response from Fragrance OutletJan 10, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
Amy C.
Excellent stuffs. The smell is really attractive
Kim T.
The salespeople I worked with were so helpful and collaborative; they really listened to what I preferred in a fragrance. I also had fun smelling perfumes with them. It was just an overall great experience.
kim M.
first time buying it was easy and I received the and it was wrapped well for shipping and I received it with in 3 days wow thank you so much will be purchasing from you again thank you