Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance OutletReviews of fragranceoutlet.com

4.616,738 reviews
Cosmetics & Makeup
2650 SW 145th Ave, Miramar, Florida

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Fragrance Outlet

About Fragrance Outlet

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.

Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.

Also known as: fragranceoutlet.com
Website: fragranceoutlet.com
Category: Cosmetics & Makeup
Location: Miramar, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 7% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Fragrance Outlet reviews

16,738 approved reviews, newest moderated first

C W.
Jan 18, 2024
The store employee took so much time to…
The store employee took so much time to help me select the scent I liked. She listened and provided options.
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Honest News N.
Jan 18, 2024
The perfume fragrance sample they…
The perfume fragrance sample they offered is not as the product we purchased. The way it works, they sell you on the sample, then sell you the new product that does not have same potency as sample. This is where they really get shady, the refund policy is only 24 hours and must be un-opened and they only offer a store credit.
Response from Fragrance OutletJan 19, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer.
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Valued C.
Jan 18, 2024
The salesperson provided excellent…
The salesperson provided excellent customer service and very expertly introduced me to different fragrances that were similar to my original request.
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Valued C.
Jan 17, 2024
Terrible customer service
Terrible customer service
Response from Fragrance OutletJan 19, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer.
Report
Rayner
Jan 17, 2024
The Cashier was pleaant & helpful.
The Cashier was pleaant & helpful.
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Valued C.
Jan 17, 2024
Great customer service
Great customer service, even though I sample like 7 perfumes she never got upset and was very helpful when I asked what the top sellers were. I ended up buying 2 fragrances. Thanks so much!! Forgot her name curios though.
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Dana B.
Jan 16, 2024
Angela was very helpful and…
Angela was very helpful and knowledgeable.
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ALICIA
Jan 16, 2024
The customer service rep was so…
The customer service rep was so knowledgeable. He provided so many great options to smell and also knew what I was looking for.
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