Fernando L.
A VERY NICE EXPERIENCE
The girl in the store was very patience and kind during the shopping experience.

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Fernando L.
The girl in the store was very patience and kind during the shopping experience.
Valued C.
Excelente servicio
Valued C.
Excelente servicio
Valued C.
The sales rep who checked me out was borderline rude. I asked her about a few different scents some she knew about some she didn’t. She acted very annoyed when I wanted to smell a couple of different ones before I made my final choice. Maybe she was having a bad day, but she definitely didn’t seem like she wanted to be there and seemed reluctant to help me. If it weren’t for the good prices, I most likely would not choose to shop at this location again. Maybe some training in customer service would be helpful? And maybe training in what certain scents smell like?
Response from Fragrance OutletJul 22, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. Please contact us at [email protected] or at 1-888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Fragrance Outlet Customer Service
Valued C.
Juan helped me out greatly
Coleworld
Customer service was great
Michael Calvin S.
The experience was good, great people there and great colognes
ROSA V.
Excelente servicio la persona que me atendió muy amable