Valued C.
Excelente servicio
Excelente servicio! Definitivamente volveré

Founded in 1990, The Fragrance Outlet, Inc. owns and operates over 110 Fragrance Outlet and Designer Fragrances stores. Our first store, Fragrance Outlet, made its debut in November 1990 in Potomac Mills Mall, just outside of Washington, D.C.The concept for Fragrance Outlet was simple – offer the widest selection of genuine designer fragrances sold by knowledgeable, friendly staff at affordable prices. The formula was foolproof, and the store was an overwhelming success. Throughout the next few years, Fragrance Outlet expanded its presence in the fragrance market, opening stores in the best Outlet Centers across the country and Guam. Fragrance Outlet, Inc. continues to grow with expansion plans exceeding 100 stores over the next several years.Now, The Fragrance Outlet is prepared to build upon its successful foundation and provide our loyal customer base with an online venue for purchasing designer fragrances at affordable prices – without leaving the comfort of home. We’re bringing the Fragrance Outlet shopping experience to your computer for the utmost convenience.
Fragrance Outlet (fragranceoutlet.com) has 16,738 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing16,738 approved reviews, newest moderated first
Valued C.
Excelente servicio! Definitivamente volveré
Chedwick
Friendly and helpful to insure that I'm happy with my purchases
Valued C.
We were told there would be a discount if we purchase 2 of the cologne/lotiom set from ($16.99 it will be $25 for the 2 items) then after there was no discount applied. We are in a hurry so we just trusted the salesperson and noticed it after we are on our way home. No chance to return it as we are 8 hours away from the shop. Disappointing service.
Response from Fragrance OutletOct 22, 2024
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better. Fragrance Outlet Team
Jonas S.
The sales associate was super nice and knew exactly what I would like. I got some great deals. This is the perfect place for getting a gift for a friend and something for yourself!
ROBERT M.
I was there on the 15th of October 2024 and at the lady that helped me was so very knowledgeable so very helpful kind patient just an amazing experience I didn't catch her name but she is an amazing employee I believe she said she was a district manager Maybe kudos you have a good one with her
Valued C.
It was my first time in your store. The salesperson was very nice. Only things that didn’t make it to 5 stars: 1) when I arrived there seems to be only one salesperson. And at some point we were three different parties shopping. It may be hard to take care of all; 2) because customers have to stay on the “outside” of the counter, it is not that easy to see the products on the shelves (like in an airport duty free shop) As I said, I’ll have to come back…
Tay Valued C.
Great customer service!!!
Esteban P.
Good job Maria!!!!